Business Analyst Mid

ECS Tech Inc • Windsor Mill, MD

3d • Onsite

About The Position

ECS is seeking a Business Analyst to work in our Windsor Mill office.

Requirements

• Must be a US citizen and be able to receive a Moderate-Risk Public Trust Certification.
• Bachelor’s degree with professional experience in training.
• Demonstrated excellence in presentation skills from team meetings to large classroom settings.
• Ability to translate technical concepts, practices, and policies into impactful, simple to understand learning topics.
• Willing to learn and adapt to new technology.
• Shows a proactive and creative approach to solving problems and when developing training and communication materials.
• Demonstrated excellence in written communications--clear, effective, and grammatically correct.
• Must be detail-oriented and dedicated to upholding established governance and quality standards.
• Must be an interested and motivated learner to achieve fluency in program subject matter, incorporating knowledge gained and insights into training.
• Proficient in the use of Microsoft Office Suite, Visio, Confluence, SharePoint, Adobe, Jira, and virtual meeting applications (Zoom, Microsoft Teams, etc.).
• Excellent time management skills.

Responsibilities

• Collaborates across technical team identifying training opportunities.
• Works with subject matter experts translating application tool capabilities into end user training.
• Develops training materials including courses, user guides, checklists, presentations, videos.
• Delivers training to various application tool user groups and to internal operational team.
• Monitors application tool user community for training needs.
• Evaluates training, continually improving performance.
• Work with developers to demo "proof of concept" and other mock-ups of proposed solution.
• Collaborates with technical writers to support documentation development.
• Identify scope gaps and performance assessment
• Attend all relevant meetings to achieve knowledge and proficiency in application tool processes and functionality.
• Facilitating tabletop exercises.

Benefits

• Benefits Link [https://teams.microsoft.com/l/message/19:meeting_ZTk0ZWQ0M2UtYWVjOC00Yzc3LTg2ZGEtYjA4MGZlM2EyYjEw@thread.v2/1743449194696?context=%7B%22contextType%22%3A%22chat%22%7D]

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level