About The Position

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. Being a member of the Business Architecture Team, an associate will be responsible for supporting a team driving projects forward, managing key deliverables, and helping to drive alignment with key stakeholders. Business Architecture is a high-impact, fast paced team that delivers projects focused on three primary areas: Strategy & Planning, Client Journeys, and Process efficiency. Projects are multifaceted and cross-functional. For example, you may be asked to support the development of scalable business and tech solutions by aligning teams on driving improved client communications across the enterprise, you might help shape new products by reimagining clients’ interactions and identify new capabilities for the firm to invest in, or you might unpack complicated processes to identify automation and cost efficiency opportunities. You should expect to have high visibility, working with senior leaders in the firm and to challenge yourself as you invest in your career.

Requirements

  • Minimum of 3 years of experience
  • Bachelor's degree preferred or equivalent experience

Nice To Haves

  • Experience in management consulting, banking, capital markets, or financial operations preferred
  • Proficiency with Excel & PowerPoint – comfortability in using data to create a narrative
  • Comfort leveraging LLMs to improve deliverables and speed
  • Curiosity and strong analytical / problem-solving skills
  • Ability to think “out of the box” with a client centric approach
  • Display efficiency in applying analytical approach and frameworks and structure to “ill structured” problems and issues
  • Experience with strategic frameworks, client journey and capability mapping, and business process modeling
  • Able to work closely with management to prioritize business and information needs

Responsibilities

  • Apply analytically-driven frameworks and insights to business and process re-imagination efforts in support of DTCC's enterprise-wide transformation
  • Analyze current-state difficulties & opportunities - leading to re-imagination of processes, capabilities and client journeys across our product portfolio, with the objective of delivering best-in-class client experience, improving operational efficiency and increasing resiliency
  • Build business process models and documentation using specialized tools to enable enterprise capability realization to deliver Business Architecture solutions
  • Collaborate with cross-functional stakeholders to reimagine the business and products - analyzing, documenting, and designing business strategies, capabilities and processes, including key performance indicators, service level agreements, business reports, process metrics, and process diagrams
  • Identify opportunities for enterprise-level solutions and simplification
  • Analyze organizational structures, financials, business strategies and synthesize your finding into actionable solutions for the firm to carry forward

Benefits

  • Competitive compensation, including base pay and annual incentive
  • Comprehensive health and life insurance and well-being benefits, based on location
  • Pension / Retirement benefits
  • Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
  • DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
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