Business Development Associate

BJ's Wholesale Club • Marlborough, MA

21h • $46,000 - $61,000 • Hybrid

About The Position

A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. Why You’ll Love Working at BJ’s At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. Here’s just some of what you can look forward to: Weekly Pay: Get paid every week so that you can manage your money on your terms. Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household. Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave. Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle. 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older). Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount. Eligibility requirements vary by position. General Responsibility: Reports to assigned B2B Sales and Development Manager. Focus is on new customer acquisition: Generates B2B bulk sales through new and Win Back customers in an assigned territory Utilize company supplied equipment, existing IT systems, and business processes to prepare purchase documents for customers Follows up on all leads to maximize selling efforts Works directly with customers virtually or through visitations at Clubs Ability to work in a fast - paced environment that will include some data entry tasks for preparing customer orders Collaborate with internal departments as needed to satisfy customer needs and requests Execute B2B plans and strategies to accomplish the organizational objectives Responsibilities: Communicate BJ’s B2B business model and value to new clients Connect with clients in person, via zoom/teams, email, or phone to understand their business model and needs Collect and analyze client data to learn and discern client behavior Build client relationships that maximize sales from the current BJs assortment Effectively deliver B2B promotion tools and resources to clients Collaborate with internal departments and stake holders to facilitate client’s needs and fulfillment Ability to keep accurate customer records Discover and maintain knowledge of BJ’s products, services, and value proposition Resolve client complaints, assist in returns or refunds, and prevent additional issues by improving processes Maintain awareness of client problems to communicate appropriate recommendations to management staff Deliver revenue and profitable margin per the sales targets for your assigned territory Skills and Qualifications: Bachelor’s degree in sales, communications, or related field preferred Bi-lingual preferred Proven verbal and written communication skills Ability to collect, track and analyze data to draw insights that can be applied to client’s needs Problem-solving skills Active listening skills Build rapport and collaborate with BJ’s stakeholders, vendors, and clients Be able to learn new ideas and processes What Does an Account Representative Do? From a list of assigned prospects + new leads, discover and qualify potential clients Discover and quote products from BJs assortment Present, close, and process sales orders for clients Ensure client needs are understood and satisfied Build and manage client relationships Grow quarter-over-quarter revenue and margin dollars in an assigned territory. Collect and discern information to ensure BJ’s offerings meet the individual needs of clients Implement B2B strategies and tactics that deliver the entire BJ’s quote-to-cash process in a mutually beneficial, profitable manner Account Representative Experience and Skill Requirements: Bachelor’s degree preferred 1-2 years proven sales experience in the same or a related field preferred Recognized verbal and written communication skills Demonstrated problem-solving skills Excellent active listening skills Ability to build rapport and collaborate with BJ’s stakeholders, vendors, and with clients Be able to learn and teach new ideas and processes This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $46,000.00 - $61,000.00 Who We Are BJ’s Wholesale Club is driven by a powerful purpose: we take care of the families who depend on us. More than 8 million members rely on us for unbeatable value and convenience. Headquartered in Marlborough, Massachusetts, BJ’s is a leading membership warehouse club with over 250 clubs, nearly 200 BJ’s Gas® stations and eight distribution centers across 21 states – and growing. BJ’s offers the highest-quality fresh produce, meat, deli and bakery items as well as apparel, electronics, home goods and more – all at unbeatable value. Our members shop how and when they want, whether it’s in our clubs, online or with curbside pickup.

Requirements

• Bachelor’s degree preferred
• 1-2 years proven sales experience in the same or a related field preferred
• Recognized verbal and written communication skills
• Demonstrated problem-solving skills
• Excellent active listening skills
• Ability to build rapport and collaborate with BJ’s stakeholders, vendors, and with clients
• Be able to learn and teach new ideas and processes

Nice To Haves

• Bachelor’s degree in sales, communications, or related field preferred
• Bi-lingual preferred
• Proven verbal and written communication skills
• Ability to collect, track and analyze data to draw insights that can be applied to client’s needs
• Problem-solving skills
• Active listening skills
• Build rapport and collaborate with BJ’s stakeholders, vendors, and clients
• Be able to learn new ideas and processes

Responsibilities

• Communicate BJ’s B2B business model and value to new clients
• Connect with clients in person, via zoom/teams, email, or phone to understand their business model and needs
• Collect and analyze client data to learn and discern client behavior
• Build client relationships that maximize sales from the current BJs assortment
• Effectively deliver B2B promotion tools and resources to clients
• Collaborate with internal departments and stake holders to facilitate client’s needs and fulfillment
• Ability to keep accurate customer records
• Discover and maintain knowledge of BJ’s products, services, and value proposition
• Resolve client complaints, assist in returns or refunds, and prevent additional issues by improving processes
• Maintain awareness of client problems to communicate appropriate recommendations to management staff
• Deliver revenue and profitable margin per the sales targets for your assigned territory
• From a list of assigned prospects + new leads, discover and qualify potential clients
• Discover and quote products from BJs assortment
• Present, close, and process sales orders for clients
• Ensure client needs are understood and satisfied
• Build and manage client relationships
• Grow quarter-over-quarter revenue and margin dollars in an assigned territory.
• Collect and discern information to ensure BJ’s offerings meet the individual needs of clients
• Implement B2B strategies and tactics that deliver the entire BJ’s quote-to-cash process in a mutually beneficial, profitable manner

Benefits

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level