Business Development Coordinator

San Marcos Chrysler Dodge Ram Jeep•San Marcos, TX

21h

About The Position

We are seeking a motivated and organized Business Development Center (BDC) Sales Representative to join our team. This role is responsible for managing inbound customer inquiries from internet and phone leads while proactively generating new opportunities through outbound and cold calling. The ideal candidate is a strong communicator who thrives in a fast-paced, performance-driven environment and is focused on setting qualified appointments for the sales team.

Requirements

At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver’s license

Nice To Haves

Previous BDC, automotive dealership, or call center experience preferred
Strong phone communication skills and professional speaking ability
Comfortable making frequent outbound calls and engaging new customers
Highly organized and detail oriented with strong note-taking skills
Ability to multitask and work efficiently in a fast-paced environment
Positive attitude and strong work ethic
Bilingual (Spanish/English) is a plus

Responsibilities

Respond to all inbound internet and phone leads in a timely and professional manner
Contact prospective customers through outbound calls, follow-ups, and cold calling
Consistently follow up with leads until an appointment is scheduled
Set and confirm sales appointments for the dealership’s sales team
Maintain accurate records of all customer interactions in the CRM system
Take detailed notes and track customer preferences and timelines
Communicate effectively with sales staff to ensure smooth hand-off of scheduled appointments
Meet or exceed individual appointment and performance goals
Contribute to overall dealership traffic and sales growth