BUSINESS DEVELOPMENT COORDINATOR
About The Position
The Business development Coordinator is responsible for assisting with implementing the strategic goals for Outpatient Services set forth by the senior management team, building relationships, and maximizing the highest level of customer service with referral sources. The Business Development Coordinator will guide patients through the Fairfax Continuum of Care and perform clerical duties within the Outpatient department & Assessment and Referral (Intake) department. They will manage assigned Outpatient accounts and the sales functions of communication, new business development, maintaining a database of customer information, and referral follow up. The Business Development Coordinator will meet with eligible patients to discuss the benefits of Outpatient services as part of their continuum of care treatment. A thorough understanding of the inpatient workflow process, as it pertains to case management and discharge planning, is preferred. Responsible for maintaining MS4 data. Responsible for communicating services and availability as a point-of-contact for patients/families in crisis and external agencies. Operates as Business Development Liaison within the Outpatient department & A&R department, providing excellent customer service while performing clerical duties within the department. Answers phone, maintain inventory and supplies, maintain BD event calendar, manage Fairfax’s social media accounts, constant contact, patient/unit records/lists and census sheet. Greets patients and families, and escorts patients from various units/departments. Ensure proper documentation of patient calls and records. Initiates additional clerical duties as assigned.
Requirements
- Bachelor’s Degree in a Human Services, Sales, Marketing or related field preferred.
- Two years minimum experience required.
- Must possess a valid Driver’s License
Nice To Haves
- Prior marketing and/or sales experience within a behavioral healthcare setting preferred.
Responsibilities
- Assisting with implementing the strategic goals for Outpatient Services
- Building relationships
- Maximizing the highest level of customer service with referral sources
- Guiding patients through the Fairfax Continuum of Care
- Performing clerical duties within the Outpatient department & Assessment and Referral (Intake) department
- Managing assigned Outpatient accounts and the sales functions of communication, new business development, maintaining a database of customer information, and referral follow up.
- Meeting with eligible patients to discuss the benefits of Outpatient services as part of their continuum of care treatment
- Maintaining MS4 data
- Communicating services and availability as a point-of-contact for patients/families in crisis and external agencies
- Operating as Business Development Liaison within the Outpatient department & A&R department
- Answering phone
- Maintaining inventory and supplies
- Maintaining BD event calendar
- Managing Fairfax’s social media accounts, constant contact, patient/unit records/lists and census sheet
- Greeting patients and families, and escorts patients from various units/departments
- Ensuring proper documentation of patient calls and records
- Initiating additional clerical duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
