About The Position

The Business Development Manager oversees business development operations to help expand the business while developing and maintaining business relations with National Retailers in Canada. Do you bring a sense of sophistication to sales? Do others naturally gravitate to you? Would your customers say you are the person they like to go to first? Can you read people and quickly adapt your approach? Are you looking for an opportunity to apply your skills and really succeed? If so, then imagine what you could do here!

Requirements

  • Post-Secondary education in a related field from an accredited University, MBA considered a strong asset
  • 2 to 4 years of sales and/or business development experience
  • Strong knowledge in business development, sales, marketing and business analysis required
  • Strong attention to detail and excellent written and verbal communication skills.
  • Ability to work in a fast paced environment and strong organizational skills
  • Demonstrated experience and ability working with moderately complex information as related to analysis, problem solving, and reasoning to perform job duties with effectiveness
  • Demonstrated accountability for quality, compliance with technical standards, appropriateness, and conformity to organizational policy while receiving general direction regarding work responsibilities, discretion and judgement
  • Ability to provide direction and guidance on somewhat complex work that has general instructions
  • Demonstrated understanding that actions, decisions and approvals have a wide-ranging influence on the organization’s operations
  • Demonstrated ability to apply a moderately high degree of creativity or innovation in carrying out duties
  • Demonstrated ability to work collaboratively and collectively with those outside the organizations as well as with other departments across the organization. Interactions with others is highly confidential and important
  • Capability to deliver a consistently high level of customer service to external and internal customers is required. Work involves handling customer complaints in a professional manner and resolve the complaints as independently as possible with minimal support
  • Understanding that work efforts has a direct impact on the employer and is considered a representative of the entire organization in certain areas as work involved developing and implementing programs or initiatives that directly impact the employer brand or public reputation

Nice To Haves

  • Experience within a similar industry preferred
  • Proficiency in French is an asset.

Responsibilities

  • Develop, maintain, and improve business relationships with customers in order to support current and future business
  • Analyze sales data to understand retail space and product placement activity to ensure maximum sales opportunity
  • Utilization of all available channels such as e-commerce sites and store locations
  • Partnering with Marketing teams to showcase products in various marketing campaigns and promotional events
  • Supply all marketing collateral to promote product in store and online
  • Partnering with supply chain team to ensure proper inventory levels are maintained
  • Manage product life cycles (ex: newest products showcased on all channels, older items phased out through retailer website clearance promotions)
  • Manage discontinuations of products and advise customers as needed
  • Accountable for Business to Business sales with assigned retailers
  • Identify areas for business development
  • Develop and implement strategies for growing sales with current customers by understanding customer needs and executing sales/marketing strategies
  • Negotiate terms with customers
  • Analyze and evaluate the effectiveness of sales processes and systems and conduct needs analyses and align with product offerings
  • Establish and implement short and long-term goals and objectives to increase sales and volume
  • Support the development and management of major customer accounts
  • Coordinate sales operations with other departments within the company
  • Assist with marketing initiatives and programs
  • Keep up to date on industry trends, technologies, and advancements and analyze market trends and provide solutions
  • Assist with special projects and perform other duties as assigned.

Benefits

  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Tuition assistance
  • Vision insurance
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