Business Development Operations Manager
About The Position
CHAOS Industries is redefining modern defense with omniscient systems purpose-built for today’s realities. Designed and built by top U.S. military veterans and Silicon Valley innovators, CHAOS Industries’ products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats. In a world where technological threats move at unprecedented speed, CHAOS Industries delivers advanced sensing and detection solutions that give the ultimate advantage: time. CHAOS Industries was founded in 2022 and has raised $1B in total funding from leading investors including 8VC, Accel, and NEA. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, and London. For more information, please visit www.chaosinc.com. Role Overview: The Business Development team is the go-to-market engine of the company and sits at the intersection of Growth, Mission (field operations) and Capture. CHAOS is hyper-scaling at rapid velocity and needs a strong Business Development Operations Manager to keep everything moving. You own execution mechanics and enforce process discipline. This role has a direct impact on our ability to deliver to customers – think, “Are we efficient, on-time and well-resourced?”
Requirements
- 7–10+ years in BD, Sales, Growth, Operations and/or Project Management.
- Bachelor’s degree in Engineering, Business, Communications or Political Science.
- Experience building trust with technical and operational stakeholders, translating customer needs, and driving aligned internal execution.
- Exceptional communication skills and attention to detail; strong strategic judgment and risk assessment.
- Professionalism and a service-first mindset.
- Ability to work across multiple systems, simultaneously.
- Detail-oriented, deadline-driven, and process-minded.
- Self-starter who is goal-oriented and highly motivated.
- Leadership in fast-moving, matrixed, and sometimes ambiguous environments.
- Strong ability to context switch, quickly.
- Familiarity with the defense industry, specifically the acquisition process.
Responsibilities
- Translate strategy into operational reality (and flagging when reality doesn’t match strategy).
- Build repeatable, scalable workflows for prospecting, partnerships, onboarding, training, resourcing, approvals, and handoffs.
- Encourage process improvement; identify bottlenecks in deployment or sales workflows and implement effective solutions.
- Standardize best practice playbooks, templates, and timelines while still leaving room for customization and flexibility.
- Turn activity into insight - defines what to track, how often and where.
- Ensure data integrity in CRM and other project management tools like Jira and Foundry.
- Coordinate with Mission, Growth, Product, Engineering, Revenue Operations, and Finance to keep every stakeholder aligned.
- Establish various lines of communication and touchpoints; determine which should be used when.
- Work full-time onsite in our Washington D.C. office.
- Regular travel required for product testing, customer demonstrations and cross-functional collaboration with teams at our Los Angeles HQ (roughly 10%).
Benefits
- Medical, dental, and vision benefits 100% paid for by the company
- 401k (+ 50% company match up to 6% of pay), FSA, HSA, life insurance, and more
- Free daily lunch, ‘No meeting Fridays’, unlimited PTO, casual dress code
- Competitive base salaries, generous pre-IPO stock option grants, relocation assistance, and (coming soon!) annual bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
