Business Development Representative - (Remote)

Sangoma

1d • $35,000 - $60,000 • Remote

About The Position

Sangoma empowers businesses with essential communications through innovative, scalable, and reliable solutions. Our all-in-one platform spans voice, video, collaboration, contact center, networking, and security—keeping organizations connected anytime, anywhere.
We combine the agility of a fast-growing technology company with the stability of a profitable, publicly traded organization. At Sangoma, we value collaboration, accountability, and a strong commitment to customer success.
Sangoma is seeking a driven and energetic Business Development Representative to support our continued growth. This role is heavily focused on outbound prospecting and cold calling, engaging new and existing prospects to introduce Sangoma’s communications solutions and uncover qualified sales opportunities.
As a front-line representative of Sangoma, you will build early-stage relationships, qualify interest, and work closely with Account Managers to generate pipeline across our Unified Communications portfolio.

Requirements

• 1-3 years of experience in business development, inside sales, or a customer-facing role.
• Proven comfort with cold calling and high-volume outbound phone outreach.
• Strong interest in business communications, SaaS, and technology solutions.
• Confident, clear, and professional communication skills.
• Ability to quickly build rapport and uncover customer needs.
• Highly organized with strong time-management and follow-up skills.
• Basic understanding of sales qualification and pipeline development.

Nice To Haves

• Familiarity with UCaaS, VoIP, or SaaS solutions is a plus.
• Experience using Salesforce and Microsoft 365 is a plus.

Responsibilities

• Proactively conduct high-volume outbound outreach, including cold calling, to new and existing prospects.
• Complete 60–80 outbound call attempts per day across targeted accounts and lead lists.
• Engage prospects to introduce Sangoma’s solutions, resources, and services.
• Qualify leads by identifying business needs, decision-makers, timelines, and use cases.
• Schedule 8–12 qualified meetings or discovery calls per month for sales team.
• Identify and generate qualified pipeline opportunities aligned with defined qualification criteria.
• Route qualified leads and opportunities to Account Managers for follow-up and closing.
• Assist prospects and customers with navigating Sangoma’s e-commerce platform when applicable.
• Answer basic sales inquiries related to renewals, product capabilities, and pricing.
• Capture and share prospect feedback to support sales, marketing, and product teams.
• Maintain accurate activity, notes, and opportunity details in Salesforce.
• Stay current on Sangoma’s product portfolio and Unified Communications, UCaaS, and VoIP technologies.

Benefits

• Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability), effective after a short waiting period
• Flexible PTO plan & Company Holidays
• Entrepreneurial work environment partnered with high-growth career opportunities
• We offer a competitive salary ranging from $35,000 to $60,000, plus a variable commensurate with years of experience in this specific position and the candidate's location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed