Business Development Representative

Surface Experts - Chicago North•Chicago, IL

11d•Onsite

About The Position

Surface Experts is a comprehensive hard surface repair company. We can fix minor damages to many surfaces, including bathtubs, cabinets, floors, appliances, countertops, furniture, elevator panels … you name it! By combining traditional trades with our own proprietary processes and products, we can provide long-lasting repairs that are pleasing to the eye and maintain the original materials. We can repair small damage rather than resurfacing or replacing, resulting in satisfied customers who keep calling us back. Our goal is a happy customer who has saved money and time while avoiding adding another damaged surface to the landfill. Our typical repair doesn’t make a mess, doesn’t leave a smell, and doesn’t take more than 2 hours. Technicians typically need only a tablespoon or two of product, allowing them to carry everything in a small truck or car. As our Business Development Representative, you'll be responsible for planning your day and calling on properties throughout the north side of Chicago and near-in suburbs. We’re looking for a motivated individual who enjoys connecting with people, building lasting partnerships, and educating customers about our one-of-a-kind repair services.

Requirements

Coachable — eager to learn, open to feedback, takes responsibility for results, and willing to run a proven sales playbook
Curious — comfortable asking questions and seeks to serve customers by understanding them first
Motivated — independent and driven person who isn't satisfied settling and strives to build and maintain strong client relationships
Detail-Oriented — executes daily habits (routing, documenting metrics, sending follow-ups) that turn activity into revenue, consistently.
Valid driver’s license, clean record, and reliable transportation (mileage and parking reimbursement provided)
Based in or near Chicago, with daily travel around the north side and nearby suburbs (e.g. Evanston, Skokie, Niles, Park Ridge)
Strong communication skills — bilingual (English/Spanish) a plus

Responsibilities

Map your route, planning on ~15 on-site visits throughout the north side of Chicago and near-in suburbs (e.g. Evanston, Skokie, Niles, Park Ridge) to schedule jobs for our technicians to repair
Log notes/metrics in our software and coordinate with the Owner/Sales team
Light admin and prep from your home, before daily driving to visit properties in various neighborhoods each day
Weekly sales coaching, ongoing support, and regular reviews to track overall performance against sales goals

Benefits

Bonus based on performance
Competitive salary
Flexible schedule
Paid time off
Training & development
Compensation: Base salary + commission + bonuses (avg annual earnings range at listed amount)
Time Off: Paid holidays and 10 days of paid time off
Stipends: Mileage reimbursement and phone stipend
Location: majority of time doing in-field sales; minimal remote admin work
Work-Life Balance: Full-time during business hours (no nights or weekends)
Manage Your Schedule: Midweek appointment? Scheduling autonomy means you can balance work commitments with personal appointments.
Local Business: Small business feel backed by the training, tools, and resources of a nationwide franchise.
Tight-Knit Team: Small business owner is involved, available daily, and leads weekly team meetings (breakfast provided!)
Technology: Quality leads provided in our software + routing tool to help you succeed
Sales Support: Access to a dedicated Support Center for admin assistance
Coaching and Training: Sales training at Surface Experts HQ plus continual 1:1 coaching with our sales coaching team