Business Development & Showroom Experience Manager – Fulton Market

UPLIFT Desk•Austin, TX

16h•Hybrid

About The Position

At UPLIFT Desk, we’re not just building ergonomic workstations—we’re shaping how people work and live. As the ecommerce industry leader in height-adjustable desks, we’ve grown by delivering innovative, customer-focused solutions that promote health, productivity, and well-being. Our success is rooted in our core values: Customer Obsession, Innovation, Accountability, and Results Oriented. We are seeking a motivated and experienced Showroom & Business Development Manager to lead and grow the operations of our flagship showroom in Chicago’s vibrant Fulton Market district. This is an exciting opportunity for a results-driven leader with an eye for design, a talent for building relationships, and a proven ability to drive sales growth. This hybrid role balances showroom leadership with strategic business development. The ideal candidate is operationally strong, highly-personable, and ready to represent the brand at the highest level — both inside the showroom and out in the local business community.

Requirements

At least three years of showroom, retail, or customer-facing sales leadership, ideally in furniture, design, or a related industry.
Proven track record in business development or B2B sales with measurable results.
Strong communication and interpersonal skills with a collaborative, team-first approach.
Passion for ergonomics, health, and workplace wellness.
Experience with customer service, merchandising, and analyzing sales data.
Proficiency with CRM/ERP systems and Google Workspace tools.
A strong local network in the Chicago design or business community is preferred.
Bachelor’s degree in Business, Marketing, Design, or related field is a plus.

Nice To Haves

Hands-on experience with HubSpot CRM
Familiarity with NetSuite ERP
Experience creating lead generation campaigns using tools like Apollo or Hunter.io
Prior work in an e-commerce or hybrid retail environment

Responsibilities

Oversee daily showroom operations, ensuring an exceptional visitor experience.
Lead, coach, and develop the showroom team, including scheduling and onboarding.
Maintain high merchandising standards and ensure product readiness.
Provide expert ergonomic product consultations.
Resolve customer issues and ensure a positive in-showroom experience.
Monitor and improve sales performance metrics.
Develop and execute strategies to grow corporate and designer client accounts.
Build strong relationships with industry professionals and local business leaders.
Conduct client site visits to deliver tailored ergonomic solutions.
Proudly represent the UPLIFT brand at networking events, industry trade shows, and community gatherings.
Prepare professional sales presentations and proposals.
Partner with marketing to drive lead generation and outreach initiatives.

Benefits

A merit-based environment that rewards growth and accomplishment regardless of seniority
Generous paid time off
4% 401K company matching with instant vesting (after one year)
Excellent group health insurance available to employees and dependents, including domestic partners (medical plan, 2 dental plans, and a vision plan to choose from)
Flexible spending account (FSA) for health care and child care costs
Company-paid & Supplementary Life Insurance; Long-term & Short-term disability
Free UPLIFT Desk (after one year)
50% discount on all UPLIFT products
Free healthy (and not so healthy) snacks and drinks
On-the-job training and skills development
A supportive and engaging work culture that promotes healthy living