Business Eligibility Associate

Community Health Care•Bridgeton, NJ

About The Position

Verify medical/dental coverage based on visit Ensure practice management system reflects correct coverage Contact patients, insurance companies, and other staff as needed Maintain access to eligibility websites Help with internal and external phone calls Other Job Duties: Help with internal and external phone calls Help the department, as needed, with charge entry, payment posting, denial management, research refunds, credit balances and unapplied. Help the department, as needed, with provider enrollment, and maintaining practice management system and provider profiles up to date. (as assigned) Miscellaneous duties (special projects assigned as needed) The above job description is not to be construed as a complete listing of the assignments that may be given to any employee, nor are such assignments restricted to those precisely listed in the description. This job description may be changed at any time at the manager’s discretion. Requirements Primary Role: Work within the department and with the organization to verify eligibility for medical and dental insurances, ensure practice management system reflects primary coverage. Contact patients, insurance companies, and other staff as needed. Help the department, as needed, with other duties. Quality Standards: Professionalism Positivity Productivity Promptness Kindness

Requirements

Outstanding attention to detail
Ability to multi-task in a fast-paced environment
Excellent Communication Skills
Ability to work as a team as well as independently
Able to sit for long periods of time
Dedication to follow the CCHN Customer Service Quality Standards
Flexibility
High School Diploma or equivalent
Knowledge of Medical Insurances
Proficient with Microsoft Office

Nice To Haves

Bi-Lingual (Spanish/English) a plus

Responsibilities

Verify medical/dental coverage based on visit
Ensure practice management system reflects correct coverage
Contact patients, insurance companies, and other staff as needed
Maintain access to eligibility websites
Help with internal and external phone calls
Help the department, as needed, with charge entry, payment posting, denial management, research refunds, credit balances and unapplied.
Help the department, as needed, with provider enrollment, and maintaining practice management system and provider profiles up to date.
Miscellaneous duties (special projects assigned as needed)
Work within the department and with the organization to verify eligibility for medical and dental insurances
Ensure practice management system reflects primary coverage
Help the department, as needed, with other duties