Business Intern
About The Position
KEY RESPONSIBILITIES Provide basic support of information technologies/systems which may include software, applications, hardware, end-user devices, operating systems, and related security and compliance. Assist with local implementation, installations, upgrades, maintenance, and support of enterprise standards. Identifies, troubleshoots and resolves end-user issues. Assist with back-end system issues. Performs end-user communication and training if necessary. Ensures accurate tracking and documentation of help desk tickets. Assist end users with our official AI tool, Copilot. Help drive adoption by working with users and demonstrating examples of using Copilot for user productivity and automation. Assist with system maintenance such as backups, SQL, server updates, computer replacements. Provide IT backup and act as liason for escalation of tickets. Other IT specific tasks to be assigned based on skillset / educational major / minors. Performs other duties as assigned. EDUCATION AND EXPERIENCE REQUIRED Education: Applicants must be actively enrolled in an accredited college, university, or trade school with a focus in Information Technology or a related field. Experience: NONE KNOWLEDGE, SKILLS AND ABILITIES Basic knowledge of and skills in troubleshooting and supporting a variety of information technologies such as backup/storage systems, phone systems, various software and applications (such as Microsoft Windows, Office), personal computers, security and compliance. Understands local business IT requirements. Strong interpersonal, and verbal and written communication skills to ef f ectively work employees at all levels. . Strong organizational and prioritization skills. Ability to lif e and carry up to 50 pounds. Ability to crawl and climb ladders.
Requirements
- Applicants must be actively enrolled in an accredited college, university, or trade school with a focus in Information Technology or a related field.
- Basic knowledge of and skills in troubleshooting and supporting a variety of information technologies such as backup/storage systems, phone systems, various software and applications (such as Microsoft Windows, Office), personal computers, security and compliance.
- Understands local business IT requirements.
- Strong interpersonal, and verbal and written communication skills to ef f ectively work employees at all levels.
- Strong organizational and prioritization skills.
- Ability to lif e and carry up to 50 pounds.
- Ability to crawl and climb ladders.
Responsibilities
- Provide basic support of information technologies/systems which may include software, applications, hardware, end-user devices, operating systems, and related security and compliance.
- Assist with local implementation, installations, upgrades, maintenance, and support of enterprise standards.
- Identifies, troubleshoots and resolves end-user issues.
- Assist with back-end system issues.
- Performs end-user communication and training if necessary.
- Ensures accurate tracking and documentation of help desk tickets.
- Assist end users with our official AI tool, Copilot.
- Help drive adoption by working with users and demonstrating examples of using Copilot for user productivity and automation.
- Assist with system maintenance such as backups, SQL, server updates, computer replacements.
- Provide IT backup and act as liason for escalation of tickets.
- Other IT specific tasks to be assigned based on skillset / educational major / minors.
- Performs other duties as assigned.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
