Business Office Manager

BRIDGEMARK HEALTHCARE LLC•St. Ann, MO

About The Position

Looking for a role where no two days are the same and your superpower is juggling about ten things at once (without dropping the ball—or the stapler)? We’re on the hunt for a dependable, detail-loving, self-sufficient office guru who can handle billing, HR, accounting, and customer service with equal flair. If you can balance spreadsheets and balance a smile while answering the phone, you might just be our hero. You’ll be the behind-the-scenes superstar making sure the business side of care runs as smoothly as the care itself. From billing to HR to customer service, you’re the glue that holds it all together—and the friendly face that makes the tough stuff a little easier.

Requirements

A High School diploma (or equivalent) is required—extra credit if you’ve got an Associate’s in Accounting or Business.
2–3 years of experience in accounts receivable, collections, or something equally thrilling in the world of numbers.
Must know your way around Medicaid/Medicare and long-term care billing—this is not a “learn as you go” situation.
Fluent in the ancient language of Accounting 101 (debits, credits, and not panicking when numbers don’t match).
Billing and collections skills.
Microsoft Excel and Word wizardry required—spreadsheets should fear you.
Computer skills.
Communication chops: you can explain billing to a family, charm a vendor, and politely tell spam callers “no thanks.”
Customer service instincts.
Grammar and spelling skills.
The ability to make smart decisions without consulting a Magic 8 Ball (most of the time).
Job offer = background check + drug screen

Responsibilities

Tame the daily census forms and reconcile them.
Stay sharp on Medicare, Medicaid, and the alphabet soup of billing programs (MMAI, MLTSS, Advantage).
Help families navigate pre-approvals, authorizations, and financial paperwork.
Keep billing files neat, organized, and compliant.
Chase down accounts receivable.
Manage the Resident Trust Fund.
Balance deposits, withdrawals, receipts, and adjustments.
Help with new hire onboarding, background checks, and making sure everyone’s paperwork is compliant.
Track licenses, training, and employee files.
Run payroll, approve vacation time, and ensure bonuses are logged.
Be the go-to guide for benefits, renewals.
Answer phones.
Keep mail, office supplies, and equipment running.
Greet residents, families, staff, vendors with warmth and professionalism.
Keep the front entrance stocked with materials.
Step in with the Administrator when problem-solving is needed