Business Office Manager

Monarch Communities • Haverford, PA

4d • $80,000 - $85,000

About The Position

Promote and maintain a positive relationship with co-workers, residents, and family members. Projects a positive and professional image at all times. Assure that proper procedures are maintained at all times in accounts receivable, accounts payable, payroll, general ledgers and other required spreadsheets and documentation to track or create information needed for business operations and as directed by the Executive Director.

Requirements

• Associate's degree or equivalent from a two-year college or technical school, or 4 years of business office administration experience.
• 1-2 years’ experience in related field
• Previous Business Office experience preferred
• Strong organizational skills with the ability to manage multiple tasks in a fast pace environment
• Excellent written and verbal communication skills
• Ability to maintain confidentiality and company information.
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new software applications

Nice To Haves

• Previous Business Office experience preferred

Responsibilities

• Is knowledgeable of resident rights and ensures an atmosphere which allows for the privacy, dignity and well-being of all residents in a safe, secure environment
• Develops and maintains effective working rapport with other departments to identify any problems.
• Oversees the day-to-day operations of the business office
• Maintains accounts receivable and billing operations, interprets the community’s A/R policies and procedures to staff, residents, family members and visitors as directed by the Executive Director.
• Prepares oral and written reports to the Executive Director and Regional/Corporate Team regarding the status of A/R and collection issues.
• Edit resident census and charge info in the billing / accounting system, including move-ins/outs, changes to recurring charges, onetime charges/credits
• Insures timely posting of resident receipts
• Provides training to staff necessary to support the functions of the Business Office and correct problems and improve service
• Completes new hire onboarding, offboarding, conducts background checks and processes payroll changes
• Maintains associate personnel files, resident business files, and vendor files as required
• Reviews and submits invoices to accounts payable
• Supervises the Concierge team
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Performs month end closing procedures and billing functions
• Other duties as assigned

Benefits

• Health Insurance: Medical/Rx, Dental, and Vision
• Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
• Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
• FSA (Commuter/Parking)
• Employee Assistance Program (EAP)
• 401(k) Retirement with Company Match
• Paid Time Off (PTO) and Holidays
• Tuition Reimbursement
• Employee Referral Bonus
• Resident Referral Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree