Business Office Supervisor - FT - Days - MSS

Memorial Healthcare

1d•Onsite

About The Position

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. Summary: Seeking experience in professional billing, payment posting and reconciliation, credit balances and refunds. -Supervises Revenue Cycle for Memorial Physician Group (MPG), Memorial Primary Care (MPC), Memorial Cancer Institute (MCI), Memorial Cardiovascular Institute (MCVI) and Urgent Care Centers (UCC). Response for all aspects of employee productivity related to daily operations of previous mentioned revenue cycle. Reports directly to MPG Business Office Manager.

Requirements

High School Diploma or Equivalent (Required)
Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
One (1) year of Lead or Supervisory experience in Healthcare.

Responsibilities

Attend required meetings and participates in committees as requested.
Supports special projects and business analysis as requested.
Provides direction, orientation, training, coaching, and mentoring to staff.
Performs or assists with performance evaluations and disciplinary actions.
Assesses quality of revenue cycle interactions and facilitates staff development programs.
Ensures staff compliance with departmental and organizational policies, procedures, and protocols.
Determines, coordinates and supervises daily staffing assignments and levels.
Performs staff responsibilities as needed to meet departmental goals.
Leads the handling and resolution of complex issues and complaints.
Acts as backup to the Manager and Director.
Assists in recruiting, hiring, supervising staff as assigned and helps staff develop performance goals and objectives.