Business Operation Systems Analyst
About The Position
Researches, analyzes and documents business processes for developing or enhancing Medicare systems. Assists with needs assessments to align operation solutions with government initiatives. Create and review test data for system changes. Identify, document and assist in the resolution of system-related problems. Coordinate activities for implementation of changes, as well as debugging and retesting of system changes. Description Location: This position is full time (40 hours/week) Monday-Friday 8am-5pm and will be remote Government Clearance: This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen. SCA Benefit Requirements: BlueCross BlueShield of South Carolina and its subsidiary companies have contracts with the federal government subject to the Service Contract Act (SCA). Under the McNamara-O'Hara Service Contract Act (SCA), employees cannot opt out of health benefits. Employees will receive supplemental pay until they are enrolled in health benefits 28 days after the hire date. What You Will Do: Researches, analyzes and documents business processes for developing or enhancing Medicare systems Assists with needs assessments to align operations solutions with government initiatives Participates in the investigation and resolution of business process analysis problems. Perform testing of applications and enhancements to ensure correct functionality and note defects Perform Quality reviews of testing results, programming defects and status to ensure consistent and accurate work Acts as a facilitator or leader for government mandated changes Develops, executes and documents test plans for Medicare system changes based on specifications and government requirements Review and report system enhancements, changes, issues and other processing components to the Medicare system support staff Ensures implemented system enhancements meet government initiatives Serves as liaison to Medicare system maintainer and ensures the communication process between operations and Medicare system maintainers is positively maintained and occurs as should Facilitate and/or attend meeting with government representatives, contractors and Medicare system maintainers Prepares verbal and/or written communication regarding statistics gathered, analysis, changes, projects, and procedures including lessons learned and process improvements
Requirements
- Bachelors OR 4 years job related work experience or Associate's and 2 years job related work experience
- 6 years job related professional business systems analysis, research and/or customer support experience with Medicare systems
- This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen.
Responsibilities
- Researches, analyzes and documents business processes for developing or enhancing Medicare systems
- Assists with needs assessments to align operations solutions with government initiatives
- Participates in the investigation and resolution of business process analysis problems.
- Perform testing of applications and enhancements to ensure correct functionality and note defects
- Perform Quality reviews of testing results, programming defects and status to ensure consistent and accurate work
- Acts as a facilitator or leader for government mandated changes
- Develops, executes and documents test plans for Medicare system changes based on specifications and government requirements
- Review and report system enhancements, changes, issues and other processing components to the Medicare system support staff
- Ensures implemented system enhancements meet government initiatives
- Serves as liaison to Medicare system maintainer and ensures the communication process between operations and Medicare system maintainers is positively maintained and occurs as should
- Facilitate and/or attend meeting with government representatives, contractors and Medicare system maintainers
- Prepares verbal and/or written communication regarding statistics gathered, analysis, changes, projects, and procedures including lessons learned and process improvements
Benefits
- 401(k) retirement savings plan with company match
- Subsidized health plans and free vision coverage
- Life insurance
- Paid annual leave – the longer you work here, the more you earn
- Nine paid holidays
- On-site cafeterias and fitness centers in major locations
- Wellness programs and healthy lifestyle premium discount
- Tuition assistance
- Service recognition
- Incentive Plan
- Merit Plan
- Continuing education funds for additional certifications and certification renewal
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
