Business Operations Analyst 2

JLL • Chicago, IL

1d • $85,000 - $95,000 • Remote

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are seeking a highly organized and detail-oriented Business Operations Analyst 2 to join our Operations team within JLL Technologies’ Technology Engineering Group. The primary responsibilities of this role are to oversee contractual agreements, ensuring accuracy, timely renewals in alignment with budget, and adherence to JLL’s internal policies and procedures. This position will play a critical role in managing a variety of contracts to support the organization's operations and ensure successful execution of projects. The ideal candidate will have excellent communication skills, strong attention to detail, experience working within a complex organization, and the ability to effectively collaborate with cross-functional teams.

Requirements

• Degree in business administration, finance, or 5+ years of equivalent experience in a related field.
• Experience managing 50+ vendor contracts annually.
• Budget management experience.
• Excellent written and verbal communication skills.
• Detail-oriented with exceptional organizational skills.
• Ability to manage multiple projects and prioritize effectively in a fast-paced environment.
• Experience working within a complex organization.
• Proficient in MS Office Suite.
• This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Responsibilities

• Contract Management: Maintain a comprehensive contract management system and spreadsheet to track contracts, terms, and expiration dates. Review, analyze, and negotiate contractual agreements with external vendors, including but not limited to service agreements, vendor contracts, licensing agreements, and lease agreements. Collaborate with internal stakeholders, including legal, finance, and operations teams, to ensure alignment on contract terms and budget approval.
• Contract Administration: Monitor contract renewal dates, ensuring delivery of contractual obligations and identifying potential risks or issues. Partner with vendors and key stakeholders to contract amendments, extensions, and terminations as required. Maintain accurate and up-to-date contract documentation, ensuring files are organized and accessible for reference. Provide regular reporting, such as updates within a Powerpoint presentation, on upcoming contracts renewals and current contract renewal status. Submit and log invoices per prescribed workflow. Ensure alignment and awareness of budget and discrepancies in real time to budget owners and finance partners. Develop internal processes and iterate to ensure optimal efficiency.
• Relationship Management: Serve as the primary point of contact for external parties involved in contractual agreements. Develop and maintain strong relationships with vendors, suppliers, and business partners. Address and resolve any contract-related issues or questions in a timely and professional manner.
• Budget Management Provide inputs and updates to budget process as it relates to contractual agreements. Assist with Accounts Payable functions, including processing invoices, managing vendor payments, reconciling financial records, and ensuring timely and accurate disbursements to support the organization's financial operations.

Benefits

• Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level