Business Operations Consultant - Technology, Data and Operations

Truist • Atlanta, GA

1d

About The Position

The purpose of this role is to support accurate, timely board, performance management and executive level processes for Technology, Data & Operations (TD&O). The role helps coordinate performance management and governance materials, synthesize stakeholder inputs, and translate results into clear, executive ready content. Strong written and verbal communication skills are essential, along with a focus on reliable execution, process discipline, and continuous improvement.

Requirements

• Bachelor’s degree and minimum five years of related experience or an equivalent combination of education and experience to include general business management, consulting-type work, or other disciplines related to executive reporting, operations management, business management and/or technology.
• Broad knowledge across multiple areas such as executive reporting, stakeholder management, finance, project management, and change management
• Ability to interpret internal and external business challenges, and apply best practices to improve products, processes, or services.
• Ability to exercise judgment in solving technical, operational, and organizational challenges.
• Strong executive-level communication skills (verbal and written), including ability to influence others to adopt a new perspective and handle interpersonal issues with tact and diplomacy.
• Must possess ability to: a. Be organized, consume volumes of information, data, and synthesize in an executive summary manner b. Think critically to connect the dots across information and organizations c. Support slideware creation for deliverables at the executive level d. Provide highest level of attention to detail across all deliverables e. Establish positive working relationships across a large organization f. Work in a fast-paced environment where quick turnaround is demanded

Nice To Haves

• Experience in Financial Services and/or Technology.
• Experience supporting internal and/or external communications, including drafting, coordinating, or organizing content.
• Clear written and verbal communication skills, with the ability to organize information and contribute to well‑structured documents or presentations.
• Strong attention to detail and ability to follow defined processes, manage tasks, and meet recurring deadlines.

Responsibilities

• Support the Business Operations function spanning ET or for a leader of a specific division within ET.
• Support leader Executive Reporting routines (including but not limited to Board, Committee, Operating, Staff, Investor Relations, External Media)
• Support various efforts or projects of various complexity and/or risk exposure
• Indirectly or directly support a team or multiple teams of internal and/or external ET resources to deliver various efforts or projects
• Contribute to the identification and execution of continuous Improvements to create efficiencies in the running of the organization (including creation and maintenance of policies, procedures, and/or job aids, and process automation)
• Establish and maintain relationships across ET and partners including but not limited to Finance, HR, Legal / Office of the Corporate Secretary, Risk, Audit, and Communications

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level