Business Operations Coordinator I
About The Position
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Position Description: As a Business Operations Coordinator for Travel + Leisure Co. this person will be responsible for delivering quality support for our Sales and Marketing processes. This person provides exceptional customer service to all guests and business partners, ensures that operational processes and procedures are met, protects data integrity throughout our systems, and partners with their team and leadership to implement changes or new initiatives. As part of the Business Operations team, this individual helps support the steps to put the world on vacation and make memories of a lifetime!
Requirements
- Proficient in Microsoft Suite
- Have availability to support the business throughout weekends and holidays
- Experience delivering outstanding customer service, with excitement!
Responsibilities
- Provide exceptional customer service to our guests, business partners, and team
- Identify ways in which to improve our customer service or processes
- Collect and/or validate data when interacting with our guests to ensure they receive the best experience with us
- Manage and protect company assets through all interactions
- Understand and implement operational procedures that govern our business
- Support new initiatives and help teams that are impacted by these changes
- Maintain daily, weekly, monthly, or quarterly reporting needs
- Successfully leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise
Benefits
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
