Business Operations Coordinator

North America•Atlanta, GA

1d•Onsite

About The Position

Xebia USA is seeking a professional-level Business Operations Coordinator to support operational strategy execution, performance tracking, and cross-functional program coordination within the Atlanta office. This role performs non-manual work directly related to the management and general business operations of the organization and requires the exercise of discretion and independent judgment on matters of operational significance, including program prioritization, process improvement recommendations, vendor coordination, and operational performance analysis. The position partners with leadership across Delivery, Finance, Sales, Marketing, HR, and IT to support business efficiency, resource alignment, and operational reporting. This role is fully onsite and requires daily collaboration with leadership and operational teams.

Requirements

Bachelor’s degree in Business Administration, Operations, Management, or related field preferred
2–5 years of experience in operations coordination, business operations, or program support roles
Demonstrated ability to analyze operational data and support leadership decision-making
Strong organizational, analytical, and problem-solving skills
Ability to manage multiple priorities in a fast-paced consulting environment
Proficiency with reporting tools, spreadsheets, and collaboration platforms

Responsibilities

Coordinate and support execution of operational initiatives that impact delivery performance, workforce effectiveness, and business efficiency
Monitor operational workflows and recommend improvements to enhance productivity and service delivery outcomes
Maintain ownership of assigned operational programs, including tracking milestones, identifying risks, and proposing mitigation strategies
Partner with leadership to prioritize operational activities aligned with business objectives
Develop and maintain operational dashboards and KPI tracking tools to support leadership decision-making
Analyze operational data trends and prepare structured reports summarizing performance insights
Assist in forecasting operational resource needs and identifying cost-efficiency opportunities
Support preparation of leadership presentations and operational reviews
Coordinate vendor service performance and assist leadership with contract tracking and service issue resolution
Monitor vendor deliverables against business requirements and escalate performance concerns as needed
Support office operational resource planning to ensure an effective work environment
Support execution of cross-department initiatives involving Delivery Operations, HR programs, and business services
Track project timelines, dependencies, and operational impacts
Facilitate communication between stakeholders to ensure alignment on operational priorities
Interpret and apply company operational policies and procedures to support program execution
Identify process gaps and propose structured solutions to improve operational consistency
Exercise independent judgment in addressing workflow challenges and recommending corrective actions