Business Operations Manager, Core Shopping

Amazon • Seattle, WA

1d

About The Position

We're looking for a results-driven strategic operator to be the Business
Operations leader for the Core Shopping Organization—a 3,300-person org at the
heart of
Amazon's shopping experience. Reporting directly to the VP, you'll operate as a
strategic partner and force multiplier driving operational excellence, enabling
effective decision-making, and fostering a high-performing, inclusive culture.
This role is pivotal in aligning cross-functional initiatives, managing business
rhythms, and ensuring seamless execution of strategic priorities across WW
Stores and Amazon. You'll work closely with senior leaders across the
organization, as
well as key partners in PR, finance, recruiting, and HR. If you thrive on making
large organizations smarter, faster, and more agile, this is your stage.

We build the foundational shopping experiences millions of customers rely on
every day. Product discovery. Selection. Purchase. Seamless across mobile,
desktop, voice, and whatever comes next. Our work directly shapes how customers
find and buy what they need—and sets the industry standard for retail. Join us
to define the future of shopping at a scale few teams ever touch.

Requirements

• Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field
• 8+ years of program or project management experience
• 8+ years of managing, analyzing and communicating results to senior leadership experience
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining program requirements and using data and metrics to determine improvements

Nice To Haves

• Experience delivering projects within scope, time, budget and quality

Responsibilities

• Own the operating cadence for Core Shopping—leading and managing business rhythms including leadership meetings, all-hands, and planning cycles.
• Support annual operating plan (OP1/OP2) development and execution, working with senior leaders to set strategy and priorities.
• Drive cross-functional initiatives and ensure timely execution of key priorities.
• Serve as a trusted advisor and thought partner to leadership, enabling clarity, focus, and speed.
• Manage communications and change management across the organization, and support organizational health efforts including culture, inclusion, and team effectiveness.
• Coordinate with finance, HR, and other support functions to ensure operational efficiency—including headcount management and communication to hiring managers.
• Build dashboards and reporting frameworks that translate complex data into actionable insights for the VP and leadership team.
• Anticipate business needs and identify risks before they become problems.
• Lead special projects and initiatives that span multiple teams, and prepare materials for CEO, S-team and board-level reviews, ensuring Core Shopping's story is told with precision and impact.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level