Business Operations Manager

The Waters • Plymouth, MN

1d

About The Position

The mission of The Waters is 'To create a sense of community where everyone THRIVES'. We promise to honor and celebrate your individual life story. We do this by paying attention. We hear you; we see you and we know you - not just by your name, but by all the unique characteristics of your individual self. Developer, Owner, and Operator Full array of benefits (medical, dental, vision) available the first of the month following the date of hire Company paid Short and Long Term Disability Company provided HSA contribution PLUS matching dollars Healthy Savings and Rewards Programs Behavioral and Mental Health Resources Generous PTO Policy-Available for use on day 1 401K Match Automatically fully vested The Business Operations Manager supports the delivery of quality services and the financial goals and objectives of the organization through administration of daily accounting, human resources and hospitality services of the community. We are looking for a personable and detail oriented person to ensure the highest level of customer service and hospitality throughout the community. This position is responsible for accurate and efficient management of weekly payroll, resident billing and accounting operational processes. Additionally the Business Operations Manager oversees the supervision of the business office including staffing and training of front-desk/concierge team members.

Requirements

• Bachelor's degree in accounting or business and/or equivalent related experience
• Understands accounting principles and budget administration
• Knowledge of health care billing requirements, accounts receivable management and financial applications
• Minimum of two years' relevant experience required, preferably in the senior services industry
• Demonstrated competencies in human resource management, staff development and management, problem resolution
• Ability to effectively communicate with residents, families, team members, vendors, and general public
• Excellent time management and problem-solving skills
• Strong organizational and follow-up skills, with the ability to manage multiple priorities
• Ability to work unconventional hours and support our weekend manager on duty program

Nice To Haves

• Knowledge of billing long term care insurance a plus
• Knowledge of HR practices, policies, laws and regulations a plus
• Possess compassion for and commitment to hospitality, service, and excellence in senior care

Benefits

• Full array of benefits (medical, dental, vision) available the first of the month following the date of hire
• Company paid Short and Long Term Disability
• Company provided HSA contribution PLUS matching dollars
• Healthy Savings and Rewards Programs
• Behavioral and Mental Health Resources
• Generous PTO Policy-Available for use on day 1
• 401K Match Automatically fully vested

What This Job Offers

• Job Type: Full-time
• Career Level: Manager