Business Operations & Strategy

Stedi

19h

About The Position

We're building a new healthcare clearinghouse
In the healthcare sector, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires that all insurance payers exchange transactions such as claims, eligibility checks, prior authorizations, and remittances using a standardized EDI format called X12 HIPAA. A small group of legacy clearinghouses process the majority of these transactions, offering consolidated connectivity to carriers and providers.
Stedi is the world's only programmable healthcare clearinghouse. By offering modern API interfaces alongside traditional real-time and batch EDI processes, we enable both healthcare technology businesses and established players to exchange mission-critical transactions. Our clearinghouse product and customer-first approach have set us apart. Stedi was ranked by Ramp as one of the fastest-growing SaaS vendors.
Stedi has lightning in a bottle: engineers and designers shipping products week in and week out; a lean business team supporting the company’s infrastructure; passion for automation and eliminating toil; $142 million in funding from top investors like Stripe, Addition, USV, Bloomberg Beta, First Round Capital, and more. To learn more about how we work, watch our founder Zack’s interview with First Round Capital.
What we’re looking for
We’re hiring a builder-operator to join our Business Operations team and work directly with Finance, Legal, Ops, and Recruiting to scale the systems and processes that run Stedi.
This role spans tools, numbers, and documentation – we want a hands-on builder who’s also comfortable analyzing P&Ls and customer agreements. You’ll build deep context on Stedi’s highest-priority initiatives – then turn that context into durable workflows, integrations, and tooling that make the company run faster and more reliably.
You will work directly with the Head of Finance & Operations to identify and prioritize the greatest opportunities across Stedi, define what “better” looks like, and ship new solutions – often by building it yourself.
This isn't a check-the-box or project management role. We need someone who can own ambiguous problems end-to-end, build scalable processes and real usable tools, and take on substantive work across Business Operations to help shape Stedi for the future.
The ideal candidate has relevant experience in integrations engineering, business operations, strategy, finance, or consulting. You don't need to know everything on day one, but you need to be excited to problem solve in unfamiliar territory. We hire for trajectory. If you bring excellent judgment, the work ethic, and the ability to pick up new subject matter quickly, we want to talk.

Requirements

• 3+ years in integration engineering, consulting, finance, business operations, or similar roles in fast-paced environments. You’ve developed strong judgment in at least one of these domains; broader experience is a plus. More senior candidates with broader experience are also encouraged to apply
• You are technical and hands-on. You understand APIs/data models, can work in modern business systems, and can ship spreadsheets, scripts, automations, and lightweight apps – knowing when to pull in engineering
• You are analytical. You’re fluent in unit economics, margin mechanics, resource constraints, and you can build models that stand up to scrutiny
• You can ship – spreadsheets, scripts, automations, and lightweight apps – and you know when to pull in engineering vs. handle it yourself
• You think in systems. You design workflows and data models that scale, are observable, and don’t break quietly
• You thrive in ambiguity, create structure from chaos, and can independently design scalable processes from scratch
• You have high throughput and a bias to action – low ego, strong follow-through, and you close loops
• You can communicate clearly and confidently with senior leaders both in writing and in conversation

Responsibilities

• Partner with senior leaders in Finance, Legal, People, Operations, and GTM to bring structure, insight, and velocity to top-priority operational challenges
• Design and build tools, integrations, and automation that turn bespoke work into reusable workflows (e.g., ROI/margin calculators, pricing/packaging helpers, CPQ flows, FP&A dashboards)
• Map and continuously improve data flows and processes across business systems (including ERP, CPQ, CLM, FP&A) throughout the company
• Build and deploy AI-enabled workflows (e.g., contracting support, deal desk triage, data validation) that increase speed and accuracy without compromising security and controls
• Build solution-grade analytics that shape decisions – ranging from scrappy Excel analysis to durable dashboards, data models, and pipelines
• Develop and maintain full-context documentation (e.g., SOPs, data flow diagrams, configs) so changes are auditable, repeatable, and don’t live in someone’s head

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed