About the position
The PBS Operations Business Product Owner (BPO) serves as the key interface and liaison between the business sponsor, or client and technology counterparts to advance high ROI/efficiency, division-wide and enterprise-wide initiatives. This individual would have responsibility for the accuracy and comprehensiveness of business requirements for Point-of-Sale Claim Adjudication products. They are recognized internally as 'the go-to person' for the most complex, cross-functional BPO assignments. The Business Product Owner serves as the interface to the Technical Product Owners (TPO) for business applications, product or client requests to contribute to business requirements for new and existing systems from ideation through production and project oversight.
Responsibilities
- Participate in defining business requirements with business sponsors, TPO and System Engineering teams for new and modified business applications, product, or client requests
- Apply new technical tools and techniques to support business within the Claim Adjudication BPO space
- Apply Express Scripts project tools and methodologies to advance business applications, products, or client requests
- Provide input and insight into technical design of new and existing business applications
- Own the creation of epics to support analytic needs
- Participate in essential meetings, ceremonies, and release planning conversations to ensure training or documentation resources support a successful adoption
- Communicate and report on progress regularly with stakeholders
- Prioritize and manage workload and meet project deadlines
- Apply business, technical and financial acumen to projects and portfolio
Requirements
- High school diploma or GED required
- Bachelor’s degree preferred
- 5 years experience with program management or product owner preferred
- Demonstrated experience with Pharmacy Benefit Manager (PBM) industry and/or pharmacy claim adjudication processes preferred
- Knowledge of agile methodology preferred
- Business, technical and financial acumen preferred
- Ability to operate within a fast paced work environment required
- Excellent communication (oral and written), facilitation, presentation, and organization skills required
- Proven ability to manage multiple projects simultaneously required
- Demonstrated problem solving capabilities required
- Ability to work well within an ambiguous environment required
Benefits
- Comprehensive health-related benefits including medical, vision, dental, and well-being and behavioral health programs
- 401(k) with company match
- Company paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
- Annual bonus plan eligibility
