Business Requirements Coordinator (PJM4)
About The Position
The Conservation and Environment Delivery Center (CEDC) is seeking a Business Requirements Coordinator with strong administrative, organizational, and customer-facing skills to support the Commonwealth’s business approval process. This role focuses on managing and facilitating agency requests, coordinating with multiple stakeholders, and ensuring accurate documentation and timely approvals across a complex workflow. The ideal candidate is a self-starter who is detail-oriented, highly organized, and comfortable working with customers, vendors, and internal teams in a fast-paced environment.
Requirements
- 2+ years of experience in project management, program management, or process administration
- 3+ years of customer-facing experience
- 1+ year of vendor management experience
- Strong leadership, organizational, and coordination skills
- Experience with business requirements gathering and documentation
- Excellent written and verbal communication skills
- Ability to manage workflows, priorities, and detailed documentation
Nice To Haves
- Contract review and interpretation
- Backlog tracking and workflow management
- Research and solution identification
Responsibilities
- Work directly with agency customers to gather and document business requirements in alignment with established policies and procedures
- Prepare, submit, and track documentation required for security, legal, and administrative approvals
- Coordinate meetings with legal, business, security, and technical stakeholders to ensure timely request processing
- Review and provide input on contracts and business-related agreements
- Collaborate with vendors to communicate Commonwealth requirements and cloud use documentation
- Research existing Commonwealth solutions to determine if they meet business needs
- Provide guidance to customers on the business approval process and related policies
- Track, manage, and report on backlog of requests
- Facilitate follow-ups and requests for additional information during the approval lifecycle
- Serve as the primary point of contact and subject matter expert for agencies and delivery center staff
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
