Business Services Print Coordinator

PetSmart • Phoenix, AZ

1d • Onsite

About The Position

The Business Services Print Coordinator is responsible for helping customers with print center production. The position is also responsible for providing high levels of customer service and satisfaction, as well as offering solutions and suggestions on how orders may be improved. They will be responsible for managing the print tool production queue and submitted custom print requests. They would provide any pre-media edits and adjustments to ensure files are ready for print. This position is responsible for completing print jobs from start to finish.

Requirements

• High school diploma or GED required
• 1 to 3 years’ experience in a print production or design required
• Experience with Adobe InDesign and Illustrator required
• Demonstrated excellent customer service and communication skills
• Able to demonstrate multitasking skills, i.e. able to handle multiple projects at one time
• Able to demonstrate time management skills and organizational skills
• Experience with MS Office (Excel, Word, PowerPoint, etc) required
• Able to demonstrate use of Adobe InDesign and Illustrator
• Able to work well in a team environment and independently
• Position is regularly required to lift and/or move items weighing up to 40 pounds.

Nice To Haves

• Experience with Adobe Photoshop and RIP Software preferred
• Experience with eCommerce and web-to-print management systems preferred
• Or equivalent combination of education and experience

Responsibilities

• Interpret written instructions on Print Request forms, email correspondence, or online order requests for completion of print jobs.
• Processing files for print which includes color, size, layout, and design edits
• Prioritizes print queue and work according to business need
• Acts as a print consultant for internal associates and departments to assist with file set up, print production design and design for manufacturing (DFM).
• Operate all Print Services equipment to include print production machines, bindery equipment, laminator, shrink wrapper, etc.
• Responsible for 3D Print Services
• Operate large format printers including finishing which includes cutting, mounting, grommeting, etc.
• Ensure customer satisfaction by meeting or exceeding established deadlines.
• Maintain proper supply of print materials in coordination with Print Center Manager
• Ensure the confidentiality of all material processed.
• Serves as back-up to Print Center Manager
• Other duties as assigned.

Benefits

• Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
• On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
• “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED