Temporary Business Support Specialist II

Martin’s Point Health Care•Portland, ME

About The Position

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary The Business Support Specialist II works collaboratively with the entire support services team to provide a variety of support related services and is responsible for processing outgoing and interoffice mail, sorting and distributing incoming mail, shipping and receiving packages, providing courier services to multiple locations, operating and maintaining specialized mail processing machinery on a daily basis. The Business Support Specialist II also provides mailing support to the entire organization ensuring mailing projects follow CMS and USPS guidelines.

Requirements

High School diploma or GED
Valid Maine driver’s license
2+ years’ mailroom operations or relevant work experience
Knowledge Commonly known principles to execute the duties of this job.
Knowledge of mechanical operations of mailroom equipment
Visual acuity and fine motor skills are needed for daily routine tasks
Must have strong computer skills – ability to program various systems including Pitney Bowes inserter, Pitney Bowes USPS postal machine, Oracle Fusion for receiving and database management
Strong communications skills – ability to communicate well at all levels of the organization demonstrating tact, diplomacy and sensitivity
Demonstrates an understanding of and alignment with Martin’s Point Values.
Must be a self-starter, able to work independently with attention to detail
Must be able to follow written and oral instruction
Maintain confidentiality and be able to function independently in a team environment
Must be comfortable in a high energy environment
Ability to perform the physical requirements of the job to include bending, stooping, standing for long periods of time and lifting up to lift 50 pounds
Model good safety habits
This position is not eligible for immigration sponsorship.

Responsibilities

Performs daily mailing projects including letter separation/identification, inserting, and posting, adhering to CMS requirements
Transports mail, confidential information medical records, equipment, and supplies in a courteous, respectful and timely manner to ensure efficient flow of information throughout all locations
Receives, collects, sorts, and deliver interoffice mail, USPS mail, UPS, FedEx and other carrier letters and small packages company-wide for multiple locations in accordance with USPS, FedEx and various vendors regulations
Processes outgoing mail and packages from our internal departments according to department guidelines
Receives incoming shipments to verify correctness of items, check for damaged goods, ensure that goods are appropriately routed to various departments
Processes receipts against Purchase Orders in ERP system, Oracle Fusion
Safely and effectively maintains and operates USPS approved postage equipment and machinery, inserting, collating, folding, stuffing and coordinating with mail processing
Identifies, sets up and programs the Pitney Bowes inserter machine according to job requirements while performing quality checks during the production run
Provides exceptional customer service, production coordination, quality control and supply management in support of the department’s balanced scorecard
Transports pharmaceuticals, , and bio-medical instruments, between our sites and offsite facilities in compliance with federal, state and local government guidelines
Manages the IT hardware central supply inventory, working with Supply Chain on reorders and shipping to employees’ home/office locations
Operates MPHC vehicles safely according to MPHC protocol
Assures all records and logs maintained by the team are accurate and remain up to date according to governmental and department guidelines
Active involvement in quality improvement projects and initiatives in support of the fiscal integrity of the organization
Maintains individual work area and team area in a clean and organized fashion
Assists in identifying process and quality improvements
Maintains vehicle maintenance for assigned MPHC vehicle; manage annual inspections, tracking mileage, registration, repairs, fueling, and trans pass
Other duties as assigned