Business Support Fixed Term Contact

KiwiRail • Westfield, MA

18h

About The Position

This is a wide-ranging support role at the centre of KiwiRail’s Infrastructure business. You’ll provide essential coordination, administration, and operational assistance to our Infrastructure Team across the lower North Island, helping them work smoothly and focus on delivering New Zealand’s rail future. From managing complex calendars, meetings, and reporting, to supporting compliance, financial processes, and onboarding new leaders, you’ll keep the team organised and connected. You’ll also help improve processes, share information, and ensure everything runs efficiently across a busy and fast-changing environment.

Requirements

• 2–4 years’ experience in administration or operational support, preferably in a large or infrastructure-focused organisation.
• Clean class 1 NZ driver license and willingness to travel to site.
• Experience with travel booking, invoicing and accounting principles.
• Confidence managing busy schedules, deadlines, and sensitive information
• Familiarity with financial, invoicing and compliance systems (SAP or similar)
• Strong communication and relationship-building skills across all levels
• A detail-focused and solutions-oriented approach
• An understanding of health and safety compliance
• Flexibility and adaptability in a fast-paced environment
• NCEA Level 2 (or equivalent), or NCEA Level 1 with experience
• A current driver’s licence and your ability to meet safety and compliance checks is a requirement in this position.

Nice To Haves

• Working knowledge of SAP an advantage.

Responsibilities

• managing complex calendars
• meetings
• reporting
• supporting compliance
• financial processes
• onboarding new leaders
• improve processes
• share information

Benefits

• Competitive salary and benefits package
• The chance to contribute to major projects shaping New Zealand’s transport future
• Career development opportunities across KiwiRail’s wide network of teams and disciplines
• A supportive workplace that values safety, teamwork, and inclusion
• Opportunities to build strong professional networks across the business

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED