About The Position

The Electronic Payment Operations team partners with business unit stakeholders and technical staff to identify business system solutions for changes to business processes, policies, and information systems. Within the Electronic Payment Operations environment, this team interacts with 3rd party vendors and internal partners to understand what the line of business needs and works with vendors to develop and implement those software needs. As the Business Systems Analyst II, you have a specific and impactful function for UMB to ensure and maintain accurate system and System Development Life Cycle (SDLC) documentation. You will serve as the subject matter expert that functions similarly as a Project Manager for software implementations. This is a subset of the overall responsibilities which will include multiple initiatives as assigned by Bank Operations leadership. This role is hybrid (Mon through Thu on-site / Fri remote) at the UMB Technology & Operations Center located in downtown Kansas City, MO. How you’ll spend your time: Implement, test, and train internal partners with updated or new software for the core ACH and Wire payment systems. Handle communication and project management for updating software within the Electronic Payments Operations group of systems. Assist with process improvement and conversions. You can expect a fast-paced environment with unpredictable scenarios while maintaining flexibility and adaptability to client needs. Our Business Systems Analyst II are motivated to be self-driven and enjoy the challenge of learning new skills while controlling the progression of their career. This role focuses on ensuring software capabilities for lines of business are being met while identifying efficiencies for the department.

Requirements

  • At least 3 years of Business Systems Analysis or ACH operations experience.
  • Strong problem-solving skills to determine what action needs to be taken to ensure software is operating smoothly and efficiently.
  • Excellent communication skills to make a positive experience for external partners and internal partners.
  • Attention to detail to ensure correct information is utilized across all responsibilities.
  • Applicants must have legal authority to work in the United States.
  • Work Visa sponsorship is not available for this position.

Nice To Haves

  • PEP+ system knowledge.

Responsibilities

  • Implement, test, and train internal partners with updated or new software for the core ACH and Wire payment systems.
  • Handle communication and project management for updating software within the Electronic Payments Operations group of systems.
  • Assist with process improvement and conversions.

Benefits

  • Paid Time Off
  • a 401(k) matching program
  • annual incentive pay
  • paid holidays
  • a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
  • health savings, flexible spending, and dependent care accounts
  • adoption assistance
  • an employee assistance program
  • fitness reimbursement
  • tuition reimbursement
  • an associate wellbeing program
  • an associate emergency fund
  • various associate banking benefits.
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