Business Systems Analyst

First Financial Bank NA • Clarksville, TN

just now • Remote

About The Position

As a Business Systems Analyst at First Financial Bank, you'll serve as a key liaison between our business stakeholders and technical teams to design, implement, and optimize business system solutions. In this role, you will assess internal system needs, evaluate potential technologies, and deliver actionable insights that enhance performance, reduce risk, and support strategic initiatives. If you enjoy troubleshooting, collaborating, and making systems work better for people, join us for your next big move.

Requirements

• High school diploma or equivalent.
• 3-5 years of technical bank operations experience.
• Working knowledge of banking systems and third-party vendor products.
• Excellent written and verbal communication skills.
• Strong analytical and troubleshooting skills.
• Ability to prioritize, meet deadlines, and work independently.
• Proficiency with Excel and other data management tools.
• Ability to work independently and as part of a team.
• Ability to remain in a stationary position for up to 75% of an eight (8) hour workday.
• Ability to review information and details at close range (within a few feet).
• Ability to commute to the primary work location and occasionally to other work locations within driving distance.

Nice To Haves

• Bachelor's degree in IT, MIS, Finance, Business, or related field preferred.
• Experience with core banking applications, loan origination systems, or financial applications is a plus.
• Familiarity with FedLine processing and security.
• Knowledge of loan processing, ACH, general ledger, and deposit account systems.

Responsibilities

• Evaluate Needs: Analyze internal processes and technical needs to identify effective business system solutions.
• Translate Requirements: Act as the link between business units and development teams, gathering, documenting, and refining system requirements.
• Develop Specifications: Create development specifications and functional test cases for new or enhanced system solutions.
• Test Systems: Analyze results from system tests, support User Acceptance Testing (UAT), and recommend refinements.
• Implement Enhancements: Coordinate with business stakeholders and vendors to implement system improvements and fixes.
• Interpret Release Notes: Review system updates and guide business owners in understanding new features and functionality.
• Manage Incidents: Identify and communicate system issues to internal or vendor support resources and track progress through resolution.
• Ensure Compliance: Follow regulatory requirements, bank policies, and training standards across all assigned duties.
• Coach Others: Provide mentorship, training, or serve as a subject matter expert for system-related processes as needed.

Benefits

• Competitive Pay & Benefits: Medical, dental, vision, employer-paid life and disability insurance.
• Financial Perks: 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
• Work-Life Balance: Paid time off, including 11 Federal Reserve bank holidays.
• Growth Opportunities: Tuition assistance and professional development programs.
• A Supportive Culture: Integrity, collaboration, innovation, and respect are at the heart of what we do.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED