Business Test Analyst I

BlueCross BlueShield of South Carolina

23h•Remote

About The Position

Coordinates and performs testing for major system enhancements, including reviewing documents for testing, creating test matrices and executing test cases. Functions as a liaison between the operations areas and Information systems by researching technical production issues for immediate and long-term resolution. May also partner/communicate with other internal/external customers/plans. Description Location: This remote position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. What You’ll Do: Prepares and reviews test data and test matrices for system changes. Develops test matrices to accurately reflect changes and details expected outcome. Executes test cases and evaluates test results for errors. Reports problems through appropriate channels and suggests corrections for a successful implementation. Utilizes internal and external software necessary to support testing and development of skills. Researches and documents system problems and assists in their resolution. Reviews and completes various daily reports to ensure system is performing as expected. Prepares written reports and analysis, including recommendations pertaining to system functionality. Utilizes internal and external applications for technical research of system issues. Functions as a liaison between the production operations areas, other area testers and Information Systems to facilitate communications. In addition, assists customers and testers with issues that arise both in production and during testing.

Requirements

High School Diploma or equivalent
2-years of experience working in related processing support systems.
Knowledge Microsoft Office.
Basic business math skills.
Strong verbal and written communication skills.
Related systems support knowledge.
Strong research and analytical skills.
Attention to detail.

Nice To Haves

Bachelor's degree-in Business, Healthcare, Information Technology, or other job-related field.
Experience with DB2, TI TOOL, Access Database, Microsoft Excel and Quality Center.

Responsibilities

Prepares and reviews test data and test matrices for system changes.
Develops test matrices to accurately reflect changes and details expected outcome.
Executes test cases and evaluates test results for errors.
Reports problems through appropriate channels and suggests corrections for a successful implementation.
Utilizes internal and external software necessary to support testing and development of skills.
Researches and documents system problems and assists in their resolution.
Reviews and completes various daily reports to ensure system is performing as expected.
Prepares written reports and analysis, including recommendations pertaining to system functionality.
Utilizes internal and external applications for technical research of system issues.
Functions as a liaison between the production operations areas, other area testers and Information Systems to facilitate communications.
Assists customers and testers with issues that arise both in production and during testing.