Busser (Part-time)

Hotel Versailles•Versailles, OH

About The Position

The Busser/Food Runner is responsible for bringing back dirty dishes to dishwasher and cleaning each table. One should have some knowledge of the menu ask they will be expected to help run food to guests when needed. They should be proficient at maintaining a clean work environment as well as being able to work in a fast pace environment. Customer service is the main priority, finding ways to say yes to provide the best customer experience. Must be available to work weekends, nights and holidays.

Requirements

High school diploma and previous restaurant experience or equivalent combination of education and experience
Excellent conversationalist with a pleasant and professional personality
Strong attention to detail and multi-tasking skills
Proficient decision-making skills
Excellent listening and oral communication skills
Basic computer skills
Working knowledge about all equipment associated with location

Responsibilities

Sets tables with clean linens, condiments, or other supplies
Clears stables after guests, wipes tables or seats with dampened cloths or replace dirty tablecloths
Cleans and polishes tabletops, chairs, booths, and the floor under and around tables between guests promptly
Removes used tableware between courses and provides tableware for next course
Locates items requested by guests
Scrapes and stacks dirty dishes and carries dishes and other tableware to kitchens for cleaning
Takes soiled tableware to the designated area, and unloads, sorts and stacks silverware, dishes, and glassware for cleaning
Performs serving, cleaning, or stocking duties to facilitate customer service
Carries food, dishes, trays, or silverware from kitchens or supply areas to serving counters
Cleans up spilled food or drink or broken dishes and removes trash
Serves food to guests when servers need assistance
Maintains adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays
Fills beverage or ice dispensers
Stocks cabinets or serving areas with condiments and refills condiment containers.
Communicates with server and host or hostess to expedite efficient seating, table utilization, and customer service
Responds appropriately to guest requests and communicates guest requests to server as needed
Inspects assigned restroom every 30 minutes, and clean as needed
Attends all scheduled employee meetings and offers suggestions for improvement
Coordinates with and assist fellow employees to meet guests’ needs and support the operation of the restaurant
Fills in for fellow employees where needed to ensure guest service standards and efficient operations
Runs cash registers
Slices and pits fruit used to garnish drinks
Washes glasses or other serving equipment at bars
Stocks refrigerating units with wines or bottled beer or replace empty beer kegs
Carries linens to or from laundry areas