CA Donor Center Technician 2

Octapharma•Merced, CA

11d•$19 - $32

About The Position

Responsible for determining donor eligibility, plasma collection and product processing while maintaining compliance. This is What You’ll Do Ensures total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance. Maintains high level of customer service and positive donor experience. Maintains cleanliness of work area to ensure a clean and professional environment. Stocks and maintains an orderly work area with sufficient supplies to meet production demands. Maintains Donor Center equipment based on Standard Operating Procedures and applicable manufacturer instructions. Monitor donor conditions, employing techniques to ensure donor comfort, safety, and the quality of plasma product. Maintains Donor confidentiality based on company policy. Maintains complete and accurate record keeping per company’s Standard Operating Procedures. Cleans any blood or plasma spills and performs proper procedure for disposition of biohazardous waste. Responsible for mentoring Donor Center Technician I, able to drive training efficiencies to ensure timeliness and compliance and is a Designated Trainer. Partners with Quality Assurance on overall Donor Floor performance (favorable performance observations, CAPA implementations and continuous improvement initiatives). Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as daily/monthly) and periodic (defined as quarterly/annually) on equipment. Perform First In-First Out tasks as assigned. Ensures that donor meets eligibility criteria based on Standard Operating Procedures. Performs donor vitals evaluation per Standard Operations Procedure. Performs finger stick for Microhematocrit and Total Protein determination. Register applicant donors per Standard Operating Procedures. Prompt and sterile collection and storage of plasma product and samples per Standard Operating Procedures. H Handles tested and untested product, as well as product with unsuitable test results. Properly organize samples and product in a walk-in storage freezer per Standard Operating Procedures. Prepare product and samples for shipments, per Standard Operating Procedures and federal transportation regulations. Monitor freezer and refrigerator temperatures and immediately inform appropriate personnel if equipment is not functioning properly. Record variance if applicable. Performs other job-related tasks, as assigned. This is What it Takes High school diploma or equivalent (GED) required. Three (3) months’ experience in clerical or customer service position preferred. Specific certification or licensing based on State requirements. Basic computer knowledge and skills required. Ability to speak, read, write (legibly and accurately), and understand English required. Bilingual in Spanish preferred (location specific). Strong customer service skills required. Strong organizational skills required. Ability to read, follow, and interpret regulations, instructions and manuals required. Ability to understand verbal instruction required. Ability to read numbers on screening equipment and perform basic mathematical calculations required. Effective communication skills required. Must be able to work day and evening hours, weekends, holidays, and extended shifts on a frequent basis. Attendance and punctuality required. https://careers.octapharmaplasma.com/us/en/donor-center-technician-ii Physical Requirements Always utilize all required and appropriate PPE (Personal Protective Equipment). Ability to sit or stand for extended periods. Ability to tug, lift, and pull up to thirty-five pounds. Ability to bend, stoop, or kneel. Occupational exposure to blood borne pathogens. Ability to view video display terminal less than 18” away from face for extended periods of time, up to four (4) hours at a time. Enter an environment with a temperature of -40°C or colder according to Standard Operating Procedures. Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests. Ability to use assistive devices if needed for mobility or communication. Do Satisfying Work. Earn Real Rewards and Benefits We’re widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel. Formal training Outstanding plans for medical, dental, and vision insurance Health savings account (HSA) Flexible spending account (FSA) Tuition Reimbursement Employee assistance program (EAP) Wellness program 401k retirement plan Paid time off Company paid holidays Personal time Pay Transparency The expected base pay for this position at hiring is $19.47-$25.96-$32.45. Please note this wage range reflects what Octapharma Plasma expects to pay for this position at the listed location as of the time of this posting. Individual base pay for a successful candidate within this range is determined by qualifications, skill level, experience, competencies and other relevant factors. Our Benefits Octapharma Plasma offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in Octapharma Plasma's 401(k) Savings Plan; 15 days of Paid Time Off (PTO) and paid observed holidays as designated by the Company. Please be advised that, although we may not have an immediate requirement at this time, we are consistently interested in engaging with well-qualified candidates for future opportunities. If you are interested in exploring a career with Octapharma Plasma, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate. We expect the application window to close within 60 days from the posting date. Please ensure all applications are submitted before the deadline.

Requirements

High school diploma or equivalent (GED) required.
Specific certification or licensing based on State requirements.
Basic computer knowledge and skills required.
Ability to speak, read, write (legibly and accurately), and understand English required.
Strong customer service skills required.
Strong organizational skills required.
Ability to read, follow, and interpret regulations, instructions and manuals required.
Ability to understand verbal instruction required.
Ability to read numbers on screening equipment and perform basic mathematical calculations required.
Effective communication skills required.
Must be able to work day and evening hours, weekends, holidays, and extended shifts on a frequent basis.
Attendance and punctuality required.
Always utilize all required and appropriate PPE (Personal Protective Equipment).
Ability to sit or stand for extended periods.
Ability to tug, lift, and pull up to thirty-five pounds.
Ability to bend, stoop, or kneel.
Occupational exposure to blood borne pathogens.
Ability to view video display terminal less than 18” away from face for extended periods of time, up to four (4) hours at a time.
Enter an environment with a temperature of -40°C or colder according to Standard Operating Procedures.
Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests.
Ability to use assistive devices if needed for mobility or communication.

Nice To Haves

Three (3) months’ experience in clerical or customer service position preferred.
Bilingual in Spanish preferred (location specific).

Responsibilities

Ensures total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance.
Maintains high level of customer service and positive donor experience.
Maintains cleanliness of work area to ensure a clean and professional environment. Stocks and maintains an orderly work area with sufficient supplies to meet production demands.
Maintains Donor Center equipment based on Standard Operating Procedures and applicable manufacturer instructions.
Monitor donor conditions, employing techniques to ensure donor comfort, safety, and the quality of plasma product.
Maintains Donor confidentiality based on company policy.
Maintains complete and accurate record keeping per company’s Standard Operating Procedures.
Cleans any blood or plasma spills and performs proper procedure for disposition of biohazardous waste.
Responsible for mentoring Donor Center Technician I, able to drive training efficiencies to ensure timeliness and compliance and is a Designated Trainer.
Partners with Quality Assurance on overall Donor Floor performance (favorable performance observations, CAPA implementations and continuous improvement initiatives).
Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as daily/monthly) and periodic (defined as quarterly/annually) on equipment.
Perform First In-First Out tasks as assigned.
Ensures that donor meets eligibility criteria based on Standard Operating Procedures.
Performs donor vitals evaluation per Standard Operations Procedure.
Performs finger stick for Microhematocrit and Total Protein determination.
Register applicant donors per Standard Operating Procedures.
Prompt and sterile collection and storage of plasma product and samples per Standard Operating Procedures.
Handles tested and untested product, as well as product with unsuitable test results.
Properly organize samples and product in a walk-in storage freezer per Standard Operating Procedures.
Prepare product and samples for shipments, per Standard Operating Procedures and federal transportation regulations.
Monitor freezer and refrigerator temperatures and immediately inform appropriate personnel if equipment is not functioning properly. Record variance if applicable.
Performs other job-related tasks, as assigned.

Benefits

Formal training
Outstanding plans for medical, dental, and vision insurance
Health savings account (HSA)
Flexible spending account (FSA)
Tuition Reimbursement
Employee assistance program (EAP)
Wellness program
401k retirement plan
Paid time off
Company paid holidays
Personal time
Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage
Company-provided basic life insurance and Short- and Long-Term Disability
the option to participate in Octapharma Plasma's 401(k) Savings Plan
15 days of Paid Time Off (PTO) and paid observed holidays as designated by the Company