Cabana Host - Pool - Mandalay Bay

MGM Resorts International

1d • $12 • Onsite

About The Position

As a Cabana Host at Mandalay Bay, you will support a lively and well-coordinated poolside experience, serving as a key point of contact for guests enjoying the resort’s cabana offerings. With your warm, professional demeanor and attentive service, you will create a smooth and welcoming arrival while ensuring guest needs are met throughout their visit. By understanding each guest’s preferences and expectations, you will take ownership of their experience—delivering thoughtful moments that enhance their time at the pool and reflect the service standards of Mandalay Bay.

Requirements

• High School Diploma or GED required
• 1+ Years of Prior Relevant Cash handling experience required
• Must be 21 years of age or older
• Work Varied shifts, to include weekends and holidays preferred

Responsibilities

• Welcome guests to the pool and the MGM Resorts family by providing memorable service, anticipate guest needs and provide assistance with seating cabanas or general pool and property information
• Respond to and resolve any guest complaints in alignment with SHOW. Service Basics, exceeding guest expectations and providing all other supporting services
• Deliver a seamless and professional experience by assisting with cabana arrivals/departures and walk-ins and all other tasks associated with cabana check-ins and check-outs
• Assist with inventory for ordering of supplies and ensure cabanas are set up prior to opening each day
• Be prepared to knowledgeably answer any questions your cabana guests may ask about offerings at the pool and inside the hotel
• Work closely with VIP services and beverage team to ensure guests are receiving the highest level of service possible
• Achieve a positive and lasting impression by ensuring correct charges and credits are posted, collecting payments, handling room and credit transactions, and demonstrating responsibility in balancing all transactions using proper cash handling procedures

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED