Cabin Service Supervisor

Akima, LLCAnchorage, AK
6dOnsite

About The Position

Cabin Service Supervisor is responsible for the overall performance and supervising of designated Cabin Appearance Service Agents and Cabin Service Leads. The general roles are to safely perform efficient aircraft cleaning processes according to Company and customer polices. The Cabin Service Supervisor oversees overall cleaning activity of cabin service agents and are responsible for comprehensive cleaning of aircraft interiors while providing our customer’s exceptional service.

Requirements

  • Be at least 18 years of age.
  • Must be willing to work in inclement weather.
  • Effective communication skills.
  • Must be a U.S. citizen or show proof of right to work in the U.S.
  • High School graduate or GED.
  • Possess a valid driver’s license.
  • Ability to lift up to 50 pounds comfortably.
  • Able to fluently read, write, speak and understand English.
  • Must be able to handle multiple tasks and perform in a fast-paced environment.
  • Must be able to interact directly with airline and customer personnel and work with team to resolve problems and issues that may arise.
  • Ability to work under stressful situations and tight time constraints.
  • Self-motivated, team player.
  • Hours based on operational needs, required to work nights, weekends, holidays, and varying schedules.
  • Successfully complete a background investigation, including FBI fingerprints, criminal history, and pre-employment drug test.
  • Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Draft routine reports and correspondence.
  • Speak effectively one-to-one and before groups of customers or employees of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Apply common sense understanding to carry out instructions furnished in written, oral, diagram form.
  • Deal with problems involving a few concrete variables in standardized situations.
  • The Cabin Service Supervisor on occasion may lift or move with help up to 50 pounds and constantly lift or move up to 50 pounds.
  • Employees are regularly required to use hands, talk, hear, bend, stoop, kneel, and is frequently required to stand, walk. Employees may be required to climb, sit, and balance.
  • Able to safely ascend and descent stairs.
  • Walk up/down jet bridge stairs at various angles.

Nice To Haves

  • Prior Cabin Appearance Service experience.
  • Prior experience in Aviation Industry.

Responsibilities

  • Oversee servicing of aircraft and all duties involved with Cabin cleaning.
  • Provide safe and efficient operations of all cabin cleaning processes on aircraft.
  • Ensure thorough aircraft cleaning and must follow customer and company training guidelines.
  • Ensure compliance with TSA and FAA regulations and policies.
  • Complete all required paperwork and required training.
  • Train and schedule cabin service personnel as need.
  • Must be able to travel 20 % of time to complete required Customer training.
  • Miscellaneous duties as assigned by Management.
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