CAD Project Specialist (ProjectWorks)

Armstrong World Industries • Lancaster, PA

13d • Onsite

About The Position

As the CAD Specialist you will work on our Commercial Digitalization team based at our headquarters in Lancaster, PA, you will be accountable for performing design initial project reviews and for providing technical design support. In this role, you will also ensure timely project delivery within the ProjectWorks team by completing project drawing packages and takeoffs. Under the direction of the Technical CAD Supervisor, you will be balancing your focus between working on multiple projects simultaneously and collaborating with Sales and external clients. What’s in it for you A role where your technical design skills directly shape project accuracy and customer satisfaction. Daily variety through hands‑on CAD work, project reviews, and collaboration with Sales and Project Managers. Opportunities to grow your expertise in AutoCAD, Revit, Inventor, and parametric/3D modeling. Ownership of full design packages from initial review through final delivery. A chance to influence process improvements and develop best‑practice standards. Exposure to customer-facing work, including occasional travel that strengthens your professional presence. A supportive team environment within a growing Commercial Digitalization function.

Requirements

• A history of demonstrating solid design drafting practices and procedures
• Capable of developing ceiling and floor plans, including section cuts and elevation views
• Ability to read architectural drawing ceiling plans and construction documents
• Expertise in parametric modeling and 3D modeling, including the use of AutoDesk Inventor
• Knowledge of ceiling solutions including panels and suspension
• Proficiency with Salesforce (SFDC) or similar CRM applications
• Experience with Microsoft Office applications
• 1+ year of design experience with AutoCAD 2D, Autodesk REVIT, and Adobe Acrobat
• A history of demonstrating solid design drafting practices and procedures
• Capable of developing ceiling and floor plans, including section cuts and elevation views
• Ability to read architectural drawing ceiling plans and construction documents
• Expertise in parametric modeling and 3D modeling, including the use of AutoDesk Inventor
• Knowledge of ceiling solutions including panels and suspension
• Proficiency with Salesforce (SFDC) or similar CRM applications
• Experience with Microsoft Office applications

Responsibilities

• Gaining initial project qualifications, including product specifications, scope, and location of ceiling solutions within the plans
• Analyzing and reviewing initial design projects within SFDC and within the designs
• Partnering with Project Managers for all new requests and SFDC efforts
• Establishing communication plan alongside the Project Managers for processes and deliverables
• Managing the project flow and document control for all estimates
• Providing design guidance to sales representatives and customers to ensure the timely completion of projects
• Maintaining and archiving communications for each project using SFDC and Outlook
• Preparing final design packages for all ProjectWorks projects
• Sending all ProjectWorks design packages to Sales for distribution to channel
• Generating Requests for Information (RFI) and processing change orders and additions
• Partnering with in-house resources to establish cost and price on custom items
• Obtaining current pricing from sources to prepare estimates as listed above
• Inspecting drawings for accuracy and ensuring that customers’ needs are met
• Recognizing issues with customer-submitted drawings and clarifying the requirements before completing new design drawings
• Communicating frequently with to customers about their orderstatus from receipt to shipment
• Occasionally travel to sales territory to conduct face-to-face meetings with customers
• Overseeing the technical planning and execution of ongoing product integration
• Develop a 'Best Practice Standard Work' to ensure project documentation and process improvement opportunities

Benefits

• A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, product discount programs and many more.
• Personal development to grow your career with us based on your strengths and interests.
• A casual work environment where we have a recognition program for our team, and service awards.
• You will also be able to make the most of our fitness center and lunchtime cafe.
• A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed