Cage and Count Supervisor (FT) Closes 2/14/26

Win River Resort and Casino•Redding, CA

About The Position

This team member provides supervision and oversight for daily Cage and Count operations during an assigned shift. THIS POSITION IS CLASSIFIED AS A REDDING RANCHERIA TRIBAL KEY EMPLOYEE

Requirements

Must be 21 years of age or older. Redding Rancheria tribal members must be 18 years of age or older.
A minimum of two (2) years’ experience in cash handling, auditing, or finance is required.
A strong understanding of the principles leadership and supervision is required.
Strong mathematical skills are required.
A strong combination of written and verbal communication skills to write, read and comprehend written correspondence is required.
The ability to effectively communicate, both in written and verbal forms, with guests and all team members of the Resort & Casino is required.
The ability to perform job functions in an atmosphere where priorities and deadlines may change frequently is required.
Strong computer skills, with demonstrated knowledge of Microsoft Office applications and online accounting systems, are required.

Nice To Haves

Demonstrated knowledge of NIGC regulations and compliance experience with Chapter X is preferred.

Responsibilities

Directs and supervises the work of department team members during an assigned shift and provides oversight for department operations during an assigned shift; including the responsibilities of planning, assigning, and directing work.
Responsible for coaching, rewarding, and evaluating team member performance.
Responsible for addressing performance development action as needed.
Responsible for addressing guest complaints and disputes, resolving problems, and other administrative requirements of the department.
Assists in developing, implementing, monitoring, and enforcing departmental policies, procedures, and internal controls.
Carries out supervisory responsibilities in accordance with the Resort & Casino’s policies and procedures.
Coordinates with Cage, Security, Finance, and Slots team members to ensure that all drop policy and procedures are followed when dropping revenue from slot machines on the casino floor.
Investigates and locates variances for department team members and notifies all applicable departments of irregular balances in accordance with departmental and Resort & Casino policies.
Writes and disburses prize checks while also verifying all associated documents.
Ensures that the vault dollar amount is regulated on a daily basis, as well as monitoring key controls for the Cage and Count Department.
Ensures the efficient count of all revenue and ensures proper accountability of these items.
Recommends the hiring, termination, promotion, or any other change of team member employment status to the Cage and Count Manager.
Must have an understanding of mathematics, either explicitly or implicitly, to perform basic computations, apply mathematical processes or utilize tools, analyze problems, identify or specify patterns, and draw conclusions.
Performs all duties in a manner that continually supports the vision, mission, values, and principles of the Resort & Casino.
Performs all duties in a manner that adheres to the guest service standards established by the Resort & Casino’s guest service program.
Other duties as assigned by the Cage and Count Manager.