Call Center Agent

Dinamic AS GroupLawrence, MA
1d$42,000 - $46,000

About The Position

We are currently seeking a motivated and customer-focused Call Center Agent to join our team in Lawrence, MA. This role is ideal for individuals who enjoy assisting others, communicating clearly, and working in a structured, professional environment. As a Call Center Agent, you will be a key point of contact between the company and its clients, ensuring a positive and reliable experience.

Responsibilities

  • Handle inbound and outbound calls in a professional and courteous manner
  • Provide accurate information about services and assist customers with inquiries
  • Resolve customer concerns efficiently while maintaining high service standards
  • Document calls and customer interactions clearly and accurately
  • Follow company procedures and communication guidelines
  • Collaborate with team members to meet performance and service goals

Benefits

  • Competitive salary ($42,000 – $46,000 per year)
  • Opportunities for professional growth and internal advancement
  • Supportive and structured work environment
  • Skill development in communication, customer service, and problem-solving
  • Stable, full-time position with consistent schedule
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