Call Center Agent
Alphabe Insight Inc•Lawrence, MA
2d•$42,000 - $46,000
About The Position
We are currently seeking a motivated and customer-focused Call Center Agent to join our team in Lawrence, MA. This role is ideal for individuals who enjoy assisting others, communicating clearly, and working in a structured, professional environment. As a Call Center Agent, you will be a key point of contact between the company and its clients, ensuring a positive and reliable experience.
Responsibilities
- Handle inbound and outbound calls in a professional and courteous manner
- Provide accurate information about services and assist customers with inquiries
- Resolve customer concerns efficiently while maintaining high service standards
- Document calls and customer interactions clearly and accurately
- Follow company procedures and communication guidelines
- Collaborate with team members to meet performance and service goals
Benefits
- Competitive salary ($42,000 – $46,000 per year)
- Opportunities for professional growth and internal advancement
- Supportive and structured work environment
- Skill development in communication, customer service, and problem-solving
- Stable, full-time position with consistent schedule
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
