Call Center Agent

Alphabe Insight IncTampa, FL
6h$42,000 - $46,000

About The Position

We are seeking a motivated and professional Call Center Agent to join our team in Tampa, FL. In this role, you will serve as a key point of contact, handling inbound and outbound communications while delivering a high standard of service. This position is ideal for individuals who are detail-oriented, reliable, and eager to grow within a structured and dynamic organization.

Requirements

  • Strong verbal and written communication skills
  • Professional demeanor and customer-focused mindset
  • Ability to multitask and manage time effectively
  • Attention to detail and problem-solving abilities
  • Comfortable working in a fast-paced environment
  • No prior experience required; training will be provided

Responsibilities

  • Handle inbound and outbound calls in a professional and courteous manner
  • Provide accurate information and resolve inquiries efficiently
  • Maintain detailed and organized records of customer interactions
  • Follow established communication guidelines and internal procedures
  • Collaborate with team members to ensure consistent service quality
  • Meet daily performance and productivity goals

Benefits

  • Competitive salary ($42,000 – $46,000 annually)
  • Growth opportunities within the company
  • Skill development and ongoing training
  • Supportive and professional work environment
  • Full-time position with long-term stability
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