Call Center Customer Support Associate
Crew Carwash•Fishers, IN
1d
About The Position
The following responsibilities outline critical aspects of the Customer Support Specialist: Smile! 😊 Live our #1 Value of Safety WOW! Customers We're really in the people business, we just happen to wash cars!
Responsibilities
- Answer and respond to customer phone calls, email communications and field requests professionally and timely (both internal and external)
- Research and resolve customer issues and follow up when necessary and appropriate
- Fulfill requests for information and maintain account changes
- Process customer comments and feedback
- Agent is the voice for the customer and funnels feedback & concerns to the Customer Support Supervisor or Director
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
