Call Center Representative/BDC Administrator
About The Position
DCH Tustin Acura Call Center Representative (BDC Administrator) Have you been searching for an EXCITING Career that offers professional fulfilment and GROWTH opportunities? Lithia & Driveway is amongst the fastest growing companies in the Fortune 500, with locations in the United States and Canada. If you are ready to ignite your career, we have an opportunity for you in our Service BDC department. Requirements: We are looking for individuals who love working with the public and can easily deliver an empathetic & compassionate approach. Candidates should possess strong written & verbal communication skills, love the thrill of being challenged to succeed, and enjoy working in a call center environment! This position requires individuals to be initiative-taking, persistent, and able to perform at a fast pace. We do not cold call.
Requirements
- Previous call center and/or customer service experience Preferred.
- Strong customer service skills
- Excellent verbal and written communication skills
- Proven ability to provide clients with a first call resolution.
- Ability to develop strong client relationships and adjust as needed for each customer.
- Bilingual English/Spanish – A PLUS
- High School graduate or equivalent, 18 years or older required.
Nice To Haves
- Bilingual English/Spanish
Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
