Call Center Representative

TEKsystems•Irving, TX

13d•$19 - $24•Onsite

About The Position

Must Have Obtained a Bachelor’s Degree -- Required 2 Departments you will be considered for: Customer Care Representative Schedule: Monday - Friday 8 AM - 5 PM with one late night a week 9 AM - 6PM. Will also include one late Friday rotating every four weeks which also includes 1-2 Saturdays a month 8 AM –-12 PM. Job Duties: Answering incoming calls throughout the day from customers who need assistance with their account, payment information, title request, payment options, logging into website etc. Customer Accounts Representative Schedule: Monday - Friday 8 AM - 5 PM with two late nights a week 11 AM - 8 PM (late nights are never on Friday) with 1-2 Saturdays a month 8 AM – 12 PM. Job Duties: This position is a light collections positions, meaning you’re calling customers who have only missed one payment (between 1 and 29 days past due). Compensation - Must have Bachelors Degree to qualify: $21.50/hr. Bachelors Degree and less than three years of professional experience $23.00/hr. Bachelors Degree and 3+ years of professional experience Spanish speaking associates will receive an additional $.50 with payrates #prioritywest Job Type & Location This is a Contract to Hire position based out of Irving, TX 75063.

Requirements

Must Have Obtained a Bachelor’s Degree

Responsibilities

Answering incoming calls throughout the day from customers who need assistance with their account, payment information, title request, payment options, logging into website etc.
Calling customers who have only missed one payment (between 1 and 29 days past due).