CAPM Contract Specialist (CS V)

TX-HHSC-DSHS-DFPS • Austin, TX

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About The Position

The Contract Specialist V is selected by and reports to the Manager Contract Administration and Contract Oversight within the Medicaid/CHIP Division. The Contract Specialist V performs advanced (senior level) consultative services and technical assistance work to ensure the Texas Medicaid Management Information Systems (TMMIS)  and Medicaid Enterprise System (MES) contractor services meet contractual obligations and State expectations. Contract Administration and Contract Oversight (CACO) is responsible for monitoring contract requirements, identifying performance trends, and evaluating improvement activities or contract remedies when non-compliance issues are identified. The Contract Specialist V works as lead in assigned contract requirements to develop and implement complex performance management plans with other contract management team members. The Contract Specialist V is responsible for coordinating with and including all identified stakeholders within HHSC and other agencies in the contract monitoring process; consolidating stakeholder input for inclusion in formalized monitoring reports; developing plans to correct identified problems and issues that are identified; and participating as a team member to coordinate overall monitoring and performance reporting of the TMMIS and MES contracts. Acts as lead within the TMMIS and MES contract monitoring team for specifically assigned functional areas of expertise. Collaborate with staff from HHS Enterprise to determine when contract changes are necessary to meet business needs regarding assigned contracts. Works under minimal supervision with extensive latitude for the use of initiative and independent judgment.

The ideal candidate thrives in an environment that emphasizes teamwork to achieve goals, excellence through high professional standards and personal accountability, curiosity to continuously grow and learn, critical thinking for effective execution, and integrity to do things right even when what is right is not easy.

Requirements

• Requires certification, or the ability to achieve certification within 1 year of hire date, as a Certified Texas Contract Manager
• Knowledge of principles and practices of contract administration and management.
• Knowledge of state and federal laws, rules, regulations, policy and procedures relevant to contracts.
• Knowledge of contract performance management and monitoring procedures.
• Knowledge of information technology, systems and business services.
• Knowledge of the principles and practices of performance management.
• Knowledge of Medicaid and CHIP.
• Skills in leadership, project management and time management.
• Skills in effective oversight to include planning, development and implementation of systems and processes.
• Skills in managing multiple and competing priorities.
• Skills in problem solving and conflict resolution.
• Ability to work collaboratively and cooperatively with diverse groups.
• Ability to communicate effectively both orally and in writing.
• Ability to provide leadership and direction in a team environment.
• Ability to manage activities, establish goals and objectives, and devise solutions to problems.
• Ability to prepare complex reports from multiple sources, including performance metrics and stakeholder feedback.
• Ability to work collaboratively with peers to establish program goals and priorities.
• Ability to organize resources to achieve desired outcomes.
• Ability to identify and analyze problems, evaluate alternatives and propose effective solutions.
• Ability to use Microsoft Office products and a personal computer.

Nice To Haves

• Medicaid & CHIP experience
• MMIS and MES contract experience
• General contract experience

Responsibilities

• The Contract Specialist V for Contract Administration and Contract Oversight will develop and implement and perform complex performance management plans for contracts. Performance management plans must include monitoring of key performance measures as well as an approach to incorporating review of other contract requirements and base contract provisions on a periodic basis. Plans include routine, onsite review of contractor performance. Updates plans routinely and in response to monitoring, audit, and other findings. Plans require input from other HHS Enterprise agency stakeholders and approval of the CACO Manager.
• Research and consolidate performance metrics and stakeholder feedback into formalized contract monitoring reports. Research must include contractor reports as well as internally produced metrics, national and other state norms, identified best practices, and benchmarks that may be available. Coordinates with other HHS Enterprise agencies to ensure broad input into contract monitoring.
• Develops plans to correct identified problems, including performance of a root cause analysis with contractor staff. Determines if a corrective action plan is appropriate. Coordinates with contract compliance team, other stakeholders, and legal to determine if a contract remedy is appropriate. Presents recommended remedies to the Steering Committee for final approval.
• Develops plans to correct identified problems, including performance of a root cause analyses with the contractor staff. Determines if a corrective action plan is appropriate. Coordinates with leadership, stakeholders and legal to determine if a contract remedy is appropriate. Presents recommended remedies to the Steering Committee for final approval.
• Coordinates with other members of the CACO to ensure that team member's performance management plans consider interdependencies. Collaborates with other HHS Enterprise staff, as needed, to ensure that business needs for all program areas within the functional business area are addressed. Collect program monitoring information from other agency staff when compiling contract monitoring information and addressing any contract changes necessary for the other program areas.
• Functions as part of the TMMIS and/or MES contract management team, which requires cross-division collaboration to ensure horizontal and vertical communication, appropriate project prioritization, and effective resource utilization in monitoring the contracts.

Benefits

• comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed