CAPS Administrator-Hybrid Work Model

Arapahoe County • Aurora, CO

12d • Hybrid

About The Position

The Arapahoe County government serves its communities in ways both obvious and obscure. As the beating heart of local and regional government, we’re here for our neighbors on their best days—and their worst. We share our residents’ goals of preserving our quality of life and strive to be the place we’re proud to call home.

Our Mission: Arapahoe County Department of Human Services (ACDHS) builds strong communities by promoting the safety, independence, and stability of individuals and families.Our Vision: To end the cycle of poverty and prevent abuse and neglect of children and vulnerable adults (using an integrated Two-Generation approach)ACDHS uses an integrated Two-Generation (2Gen) approach to address all of the basic human services needs of the entire family unit. The 2Gen approach begins with a mindset focused on family-centered program design, continues with the alignment of services and resources within the department as well as across multiple organizations, resulting in coordinated services to children and adults together (family) in order to create long term stability and sustainability.The 2Gen approach builds well-being for families by focusing equally and intentionally on high-quality services in five areas of focus: early childhood education, adult education and employment pathways, economic security, health and well-being and social capital. This approach will help us achieve our core mission of breaking the generational cycle of poverty, preventing neglect and abuse and building strong communities.

This CAPS Administrator position is for the Permanency area of the division. Permanency is responsible to work with families that are open for services due to concerns regarding abuse and neglect. Critical decisions are routinely made regarding risk, safety, need for out of home placement, service intervention, and support to achieve safety and permanency for children.

GENERAL DESCRIPTION OF JOB:The Child and Adult Protection Services (CAPS) Administrator is responsible for managing designated program areas and service delivery for the Child and Adult Protection Division of the Department of Human Services. This job has shared oversight of professional level positions charged with providing child and adult protective services for the residents of Arapahoe County.

Requirements

• Requires knowledge and compliance of Social Services Rules (Volume 7) and The Children’s Code (Title 19). Requires a detail-oriented and mission-driven professional with strong technical skills and a deep understanding of child welfare practices. This job requires the ability to collect, analyze, and interpret data to inform policy, improve practice, and support positive permanent outcomes for children and families. The ideal candidate will bridge the gap between data systems and frontline child welfare practice, ensuring that technical solutions are aligned with the needs of caseworkers, supervisors, and the families they serve.
• Requires knowledge of the theory and application of fundamentals, principals, and practices of Social Work and Human Services program planning and implementation, including child and adult protection assessments, principals of human behavior, and a broad knowledge of supervisory and management principals. Must have an extensive knowledge of court procedure and the legal and liability implications of social services delivery, extensive skill in teaching social casework practice, excellent written and verbal communication skills, skill in interpreting laws, rules and procedures and the effective communication of this to subordinates. Must have skill in originating, writing, and editing proposals, plans and technical documents.
• Ability to coach, guide and develop staff, which includes strong conflict management skills, coaching and development, and holding staff accountable for performance. Strong analytical, problem solving, and critical thinking. Skilled in identifying needs and in designing and implementing plans which meet those needs.
• Ability to assess situations and make prudent and sound decisions. Ability to train and support staff, is a person of integrity and innovation.
• A bachelor’s degree in social work or a human behavioral science field from an accredited institution and six (6) years of child welfare experience, including four (4) years in a child welfare supervisory role; or
• A master’s degree in social work or a human behavioral science field from an accredited institution and five (5) years of child welfare experience, including three (3) years in a child welfare supervisory role.
• Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR) and background check.
• Possession of a valid Class “R” Colorado Driver’s License or the ability to obtain one within two weeks of appointment.
• Must have already successfully completed the State of Colorado Supervisor Academy.
• Will require fingerprinting and a Colorado Bureau of Investigation (CBI) background check.
• Work locations and facilities are subject to change based on business need.

Responsibilities

• Directs and manages specific CAPS programs and supervises and leads professional level staff to ensure business is conducted in a manner that is in accordance with all applicable County, State, and Federal guidelines and regulations.
• Participates in the development and implementation of comprehensive planning and services to respond to families in need with intent to prevent further abuse and neglect while achieving safety and permanency for children. Aligns work schedules and activities of the staff to meet business needs.
• Establishes clear, consistent objectives and expectations for staff, evaluates and manages performance, and provides coaching and corrective action when necessary. Collaborates with HR and Legal to ensure employee relations issues are handled legally, timely, and within guidelines and policy. Makes recommendations as to corrective action when necessary.
• Oversight and management of critical programmatic functions which include but are not limited to, clinical consultation and guidance to assure child safety and well-being are prioritized and drive decision making. Includes the provision of services to children and families, general office management, assuring efficient workflow and customer response, complaint management, data compliance and performance management, emergency management, project management, business analysis, audit and review coordination, financial management, and coordination and participation in multiple elements of the hiring process.
• Participates as a member of the CAPS Leadership Team in developing services programs, establishing long range goals and objectives, forecasting budgetary and human resources needed to support programs, as well as providing recommendations as to IT needs, process improvement opportunities and programmatic upgrades.
• Works collaboratively with the CAPS Division Manager to plan administrative, tactical, and strategic direction for the CAPS Division and communicates to staff timely and consistently to ensure effective and efficient operations.
• Maintains communication and collaboration with community partners and the general public.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level