PT - Car Return Agent - $19.29

EuropcarDenver, CO
1d$19

About The Position

Fox Rent A Car, a Europcar Mobility Group USA subsidiary, is a leading player in the USA mobility market. Our mission is to become the preferred Mobility Service Company by providing innovative solutions to meet travelers' evolving needs. With attractive alternatives for short-term rentals and long-term vehicle usage, Fox Rent-A-Car offers a diverse range of mobility-related services nationwide. Join our dynamic team and be part of a company dedicated to delivering excellent customer service and driving the future of mobility. We’re seeking individuals with vibrant personalities who love interacting with people for roles like Ready Line Agent, Return Agent, or Exit Booth Agent. As a Customer Service Agent, you’ll be a vital part of our team, acting as a Key Company Promoter and the face of our brand. Your energetic approach will create memorable customer experiences, ensuring they receive top-notch service from start to finish. As a Return Agent, you will: Provide a warm, friendly welcome to all returning customers with a positive and approachable demeanor. Conduct thorough inspections of returning vehicles, check for damage, record mileage, and verify fuel levels. Secure the vehicle keys from the customer and ensure all personal belongings and luggage are safely removed. Complete and submit the required paperwork to notify management of any mechanical damage or issues with the vehicle. Review the final rental contract with the customer, clearly explaining all charges and answering any questions they may have.

Requirements

  • Valid Driver's License
  • Top-notch people skills
  • Ability to troubleshoot with a smile
  • Patience and understanding throughout the rental experience
  • High School Diploma or equivalent

Responsibilities

  • Provide a warm, friendly welcome to all returning customers with a positive and approachable demeanor.
  • Conduct thorough inspections of returning vehicles, check for damage, record mileage, and verify fuel levels.
  • Secure the vehicle keys from the customer and ensure all personal belongings and luggage are safely removed.
  • Complete and submit the required paperwork to notify management of any mechanical damage or issues with the vehicle.
  • Review the final rental contract with the customer, clearly explaining all charges and answering any questions they may have.
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