Card Operations Specialist

Texas First Bank • Texas City, TX

3d

About The Position

Join Texas First Bank! Founded in 1973, Texas First Bank is a fast-growing community bank with 27 locations across Southeast Texas. Our people are our greatest asset, and were dedicated to helping employees and communities thrive. Text CARDOPS to [phone] to apply and submit your resume! Job Summary The Card Operations Representative will handle multiple tasks involving debit, credit, and prepaid cards. We are a fast-paced department and must be able to handle phone calls, portal tickets and emails quickly and efficiently.

Requirements

• High school diploma or equivalent required.
• Detail Oriented
• Excellent verbal and written communication skills.
• Ability to work collaboratively with new products and programs.

Nice To Haves

• Previous banking experience preferred.
• Knowledge of Microsoft Office preferred.

Responsibilities

• Help grow and create new card programs with Fintech partners as BaaS.
• Assist with card networks Pulse, Visa, and Mastercard
• Reconciling spreadsheets of multiple GL and DDA accounts on a daily and monthly basis
• Assist in creating and reviewing reports for any BaaS products.
• Monitor external reports for accuracy.
• Participate in training to expand knowledge of the department and position.
• Assist with setting up processes and procedures for BaaS products.
• Handle past due collection on credit cards.
• Provide backup support to others in the department.
• Perform additional duties as assigned.
• Research transactional history.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED