Care Coordinator /Case Manager / Waiver Services (ISP & Compliance) – Immediate Hire
About The Position
Abundant Professional Services is a minority-owned HRBP consulting and training firm serving micro, small, and government-sector businesses nationwide. Our client, Beyond Disabilities is seeking a detail-oriented Care Coordinator to support our waiver services program. This role is responsible for coordinating Individual Service Plans (ISPs), ensuring documentation compliance, and serving as a key liaison between families, Support Coordinators, and Direct Support Professionals. If you have experience in case management, ISP documentation, or developmental disability services, we would love to hear from you. This is position combines administrative coordination, compliance oversight, and field engagement. If you’re looking for purpose, connection, and hands-on impact, this may be the right fit for you.
Requirements
- Ability to manage multiple cases and deadlines is a Must
Nice To Haves
- Experience in developmental disability services, waiver services, or case management
- Knowledge of Individual Service Plans (ISPs) and documentation requirements
- Experience with WAMS, Therap, or similar documentation systems
- Strong organizational and communication skills
- Bachelor's degree in health/human services preferred
- Commitment to confidentiality and professional standards
- Patient and calm under pressure
- Strong communicator
- Observant and safety-minded
- Reliable and dependable
Responsibilities
- Coordinate Individual Service Plan (ISP) meetings with Support Coordinators and families
- Ensure ISP Parts I–V are accurate and certified for each individual served
- Complete and manage ISAR submissions in WAMS
- Address pended or rejected authorizations and follow up with Support Coordinators
- Conduct case reviews to ensure compliance with service plans
- Review ISP documentation in WAMS and Therap systems
- Verify quarterly reports for accuracy and compliance before final approval
- Monitor documentation to ensure alignment with DMAS and DBHDS regulations
- Provide documentation guidance and training to Direct Support Professionals
- Serve as a primary contact for Support Coordinators and families
- Follow up on service authorizations, discharges, and new referrals
- Maintain clear communication with internal teams and external providers
- Conduct monthly onsite visits for individuals receiving services
- Review individual records for compliance
- Monitor staff documentation and service delivery accuracy
- Support leadership with compliance reports and recommendations
Benefits
- Medical/Dental
- Paid Time Off
- Professional Development Training
- A supportive team environment
- The opportunity to build a career within the company
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
