Care Coordinator

BrightliIndianapolis, IN
6d

About The Position

The incumbent of this position is responsible for providing coordination of services for patients receiving services. The Care Coordinator - IHS/Clarity position offers… All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Paid Time Off - 29 days per year including vacation & holiday pay Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Requirements

  • Knowledge of case management and rehabilitation methods, principles and techniques as they relate to mental health and/or substance use disorders.
  • Knowledge of the problems encountered by persons with mental illness and/or substance abuse disorders and how to access the various community resources available.
  • Knowledge of the methods and modalities as well as the legal requirements and court procedures related to treating mental illnesses and substance use disorders.
  • Some knowledge of supervisory and training techniques and practices used in a substance use disorders/mental health setting.
  • Aptitude to evaluate services within assigned program and give input.
  • Capable of communicating ideas clearly and effectively verbally and in writing to produce clear and concise reports.
  • Graduate from an accredited college or university with a Bachelor’s Degree in one of the human service fields (social work, psychology, human development and family life, criminal justice, counseling), nursing, or education is preferred.
  • Must provide evidence that incumbent is free of infectious and contagious disease prior to beginning employment and annually thereafter.
  • TB– Expected for all direct care staff. Mandatory for Kansas Residential staff.
  • Annual Health Assessment- Mandatory Kansas Youth Residential staff.
  • Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.
  • Completion of New Hire Orientation at the beginning of employment.
  • All training requirements including Relias at the beginning of employment and annually thereafter.
  • Current driver’s license, acceptable driving record and current auto insurance.
  • Achievement of the following training. Missouri Staff: thirty-six (36) hour training requirements within 2 year period in accordance with 9 CSR 10-7.110 E 1. Kansas Residential Youth Homes: eighteen (18) hours of training annually.
  • First Aid certification within three (3) months of beginning employment and upon renewal date.
  • Obtain CPR certification within three (3) months of beginning employment and upon renewal date.
  • Behavioral Management training completed within thirty (30) days of employment or first available class after start date: CPI for Residential programs Peaceful Intervention or Verbal De-escalation for Outpatient programs
  • Completion of “Direct Service Expectations” within 30 Days of employment.
  • Extensive knowledge of the policies, procedures, and regulations of the program to which the associate is assigned.
  • Obtain Driver’s license in state of Residency meeting the requirements of that state to Chauffeur or Transport passengers.

Responsibilities

  • Review initial assessment/Initial Discharge Planning Session and identify issues associated with, but not limited to, employment, education, healthcare, social connectedness, and criminal justice.
  • Coordinate outpatient services (Mental Health and/or substance use disorder) as needed.
  • Complete regular communication with referral sources/ primary care regarding progress, transition planning, and pertinent clinical issues and document.
  • Request correspondence from past treatment and primary care.
  • Participate in staffing to assure continuity of care.
  • Make or assist in outside referral of issues not able to be addressed in treatment.
  • Assist in scheduling of treatment and can assist in arranging transportation.
  • Responsible for the continuous development and evolution of treatment plans in an individualized manner.
  • Represent the agency in a professional manner.
  • Ensure or assist in the referral for medical issues of clients.
  • Linking families with services in the community.
  • Advocate on behalf of the family.
  • Assist client/family in transitional planning.
  • Correct any chart deficiencies within a timely manner.
  • Document all services provided in accordance with KDHE/JJA Standards.
  • Provide crisis intervention as necessary.
  • Adhere to weekly direct service expectations.
  • Obtain trainings to assist in professional development meeting 32 hours every 2 years.
  • Demonstrates interest in long term and short term goals and objectives of the company.
  • Other duties as assigned by the Clinical Supervisor, Program Director, Vice President, or Executive Team member.

Benefits

  • All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more
  • Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
  • Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
  • Paid Time Off - 29 days per year including vacation & holiday pay
  • Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement
  • Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
  • Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
  • Top-notch training: initial, ongoing, comprehensive, and supportive
  • Career mobility: advancement opportunities/promoting from within
  • Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
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