Care Coordinator Full Time

Elliott Physical TherapyHingham, MA
20h

About The Position

Works within an administrative team and alongside a clinical team to produce an outstanding patient experience and a productive clinic at Elliott Physical Therapy.

Requirements

  • Commitment to excellence and high standards.
  • Proven customer service skills.
  • Excellent written and oral communication skills.
  • Ability to deal effectively with diverse individuals at all organizational levels.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Proficient in Google Suite.
  • Proven ability to handle multiple projects and meet deadlines.
  • Good judgment with the ability to make timely and sound decisions.

Responsibilities

  • Greets all coming through the door and creates a warm, welcoming environment.
  • Responsible for directing incoming calls in a courteous manner.
  • Checks in patients and collects copayments, coinsurance and deductible payments.
  • Reconciles daily balances and deposits. Updates clinic deposit log daily.
  • Schedules daily appointments, moving, cancelling or deleting appointments as appropriate.
  • Obtains new patient information necessary to create patient charts and schedule initial evaluations.
  • Maintains patient charts.
  • Follows HIPAA guidelines to respect patients’ privacy and confidentiality of patients’ medical records.
  • Prepares reports and correspondence as needed.
  • Keeps track of office supplies and inventory.
  • Performs general clerical/administrative duties as needed including, but not limited to, scanning, faxing, copying, and mailing.
  • Works with the Authorization & Verification Coordinator to ensure all patients are authorized and verified for visits.
  • Works with Clinical Manager and Physical Therapists to maintain patients’ scheduling according to their Plans of Care.
  • Works with Office Manager and Clinical Manager to reach clinic goals and expectations.
  • Attends monthly clinic meetings.
  • Represents Elliott Physical Therapy within our community and understands the importance of community involvement.
  • Shares clinic cleanliness duties with PTs, CM, and OM.
  • Performs other related duties as assigned by management.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service